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April 25, 2025 | 2 minute

In the News: Human-Agent Teams, from Insight to Action

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Here are a few noteworthy news articles we read recently. Stay updated at Kontakt.io.

 

Microsoft on AI at Work: How Human-Agent Teams Will Reshape Your Workforce

Everyone is being asked to do more for less. By forming collaborative teams of humans and agents, companies can delegate routine tasks to AI, enabling employees to focus on higher-value work, top of license work. This is now prompting leaders to consider what is the optimal ratio of humans-to-agents ratios for different departments or tasks.

 

Healthcare enters AI agent era

Integrating AI agents in operational settings (vs clinical settings), today’s modern healthcare systems aim to enhance efficiency, reduce administrative burdens, and improve patient care delivery. “Organizations that embrace these technologies, foster AI literacy and implement robust governance frameworks will not only gain a competitive advantage but also elevate their ability to serve communities effectively in an increasingly AI-driven landscape,” said Sunil Dadlani, executive vice president and chief information and digital transformation officer and chief cybersecurity officer at Atlantic Health System.

From Insight to Action: How Agentic AI Is Redefining Hospital Operations

The most pressing challenge agentic AI is poised to solve is surging costs and waste in operations — inefficiencies across patient flow, staff coordination, and equipment utilization. Hospitals lose millions annually from avoidable delays, disjointed processes, low utilization of medical equipment that extend length of stay and exhaust resources. Agentic AI tackles this by dynamically forecasting needs and taking real-time action to align resources, which reduces idle capacity, unnecessary costs, and administrative burden.