Patient Journey
Boost patient flow, increase capacity, and reduce the length of stay while supporting your patients at every step of their journey—with Kontakt.io’s AI-powered RTLS.
Patient Journey
Why Kontakt.io
End-to-end patient journey mapping
Enable responsive patient care and perfectly orchestrated resource deployment. Kontakt.io is your single source of truth for data on patient locations, movement, interactions, and needs—all transformed into action using AI insights.
Seamless Integration With Your EHR System | SOC II & HIPAA Secured Cloud
Enable responsive patient care and perfectly orchestrated resource deployment. Kontakt.io is your single source of truth for data on patient locations, movement, interactions, and needs—all transformed into action using AI insights.
Patient Flow
Patient Elopement
Indoor Navigation
Patient Room
Real-Time Environmental Monitoring
“Integrating the Kontakt.io technology into our current wireless technology and making the contacts actually work with our wireless access points was one of the key factors to get this deployment to be effective. The whole project, from app development to go-live, took only three or four months. This is not just a patient tool, but also an operational tool to improve how we deliver service to our customers.”
Virginia Hospital Center
“Working with Kontakt.io was incredibly simple. The set up took just days, they pre-programmed the tags to work with our system and once the devices shipped, we just plugged them in and that was it. It’s a very simple process.”
Riverside Healthcare
Holyoke Medical Center
Scalable Solutions from Staff Safety to Patient Elopement
Holyoke Medical Center deployed Kontakt.io’s wearable Staff Safety badges in its Emergency Department, gaining immediate improvements in staff safety and incident response. Success drove expansion to new departments and use cases like Patient Elopement prevention – all on a single, scalable RTLS platform.
Virginia Hospital Center Health System (VHC)
Interactive maps show patients real-time navigation in a 437-bed hospital
Virginia Hospital Center partnered with Phunware and Kontakt.io to modernize its patient experience, using BLE beacons for GPS-like indoor wayfinding across its 437-bed campus. Delivered in just five months, it earned exceptional patient feedback.
See Real Stories of How We Help Hospitals Improve Patient Experience
Scalable Solutions from Staff Safety to Patient Elopement
Scalable Solutions from Staff Safety to Patient Elopement
After deploying Kontakt.io’s wearable Staff Safety badges in the Emergency Department, Holyoke Medical Center saw immediate improvements in staff safety and rapid incident response. The success led to expansion across departments and new use cases, including Patient Elopement prevention. Built on a single RTLS platform, the solution continues to drive scalability, efficiency, and measurable ROI.
A complete solution to track patient elopement in a 300-bed hospital
A complete solution to track patient elopement in a 300-bed hospital
Virginia Hospital Center modernized its patient experience with a Phunware and Kontakt.io-powered mobile solution featuring real-time indoor navigation and integrated digital health services. BLE beacons enable GPS-like accuracy for wayfinding across the hospital’s 437-bed campus. Completed in just five months, the project delivered seamless navigation, cost efficiency, and exceptional patient feedback.
Frequently Asked Questions
Protect and Empower Staff with Kontakt.io. Go live in 2 weeks. See ROI in 4 weeks.
We install small, wireless beacons throughout the facility and provide small/wearable tags for patients, assets, and staff. The system can be deployed without construction, downtime, or major IT disruption.
Deployment is designed to be minimally invasive and typically requires no room closures. Most work is done in parallel with normal clinical operations.
Most hospitals go live within weeks, and improvements in room turnover, visibility, and workflow efficiency start appearing almost immediately.
Patients wear a lightweight tag that conveniently fits on their hospital wristband. It tracks location automatically and is disposable after discharge.
The platform scales easily from a single unit to an entire enterprise, with centralized management and consistent data across all sites.
We continuously monitor sensor health, battery levels, and network performance, and proactively alert teams to anything that needs attention.
We offer 24/7 technical support, remote monitoring, and routine lifecycle maintenance for sensors and tags.
All data is encrypted end-to-end, protected under strict access controls, and fully compliant with HIPAA and healthcare security standards.
We integrate insights directly into existing tools—such as the EHR—so staff see value without changing their routines. Training is simple, and ease of use drives rapid adoption.
We combine precise RTLS data with workflow automation and EHR-native insights, enabling hospitals not just to observe movement—but to improve it.
Hospitals typically see faster bed availability, reduced boring in the ED or PACU, and smoother daily throughput—all leading to higher capacity and better patient experience.