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Staff Safety & Productivity

Reduce the burden on your clinical staff, strengthen nurse safety, and improve retention all on an easy-to-use care operations platform.

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Give caregivers peace of mind and resources at the click of a button. Kontakt.io enables one-tap staff duress calls, instantly locates equipment, and streamlines workflows so staff can focus on patient care.

Mobile Staff Duress

Get nurses and support staff help the second they need it. Our rapid response solution helps de-escalate incidents with BLE-connected smart badges, each equipped with silent panic duress button that immediately dispatch assistance or security.

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Smart Badge

Discreet Smart Badges with Nurse Panic Button for Rapid Response

Alert the right people without saying a word with Kontakt.io smart badges. Each lightweight, slim badge holder contains an IoT smart tag that holds power for years, with two programmable buttons—one for assistance, one for security.

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Real-time Duress Alerts

Instant Alerts with Room-Level Accuracy

When staff request assistance, the platform sends an instant alert with real-time updates on identity, location, and critical details—delivered via web/mobile app, text, email, or directly to the Public Safety Answering Point (PSAP) via APIs.

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Security Trend Analysis

Predict Risk. Prevent Duress.

AI-driven security analysis reveals high-risk areas and times, gauging the effectiveness of your security protocols so you can design for prevention.

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Staff Workflow

Understand how your staff truly operates from shift to shift, revealing bottlenecks and reducing friction across care workflows. Smart badges support staff activity, AI analytics drive efficiency, and you save countless hours by minimizing unnecessary busywork.

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Smart Badge

Lightweight, 2-in-1 Smart Badges

As staff move through their day, gain complete workflow visibility with the Kontakt.io Smart Badge—an ultra-thin, ergonomically designed wearable that eliminates manual inputs and disruptions.

 

 

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AI Cloud Analytics

Uncover Patterns and Inefficiencies

Kontakt.io’s AI-powered RTLS provides holistic insight into clinical workflow patterns, bottlenecks, actual time spent on tasks vs perceived time, and more.

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Workflow Automation

Staff Workflow Automation

Turn data into action that improves nurse productivity, optimizes capacity and traffic patterns, and automates the processes that drain time and resources while leaving staff free to focus on patient care.

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Hospital Hand Hygiene

Kontakt.io’s hand hygiene solution goes beyond Joint Commission compliance and empowers caregivers to actively engage in infection prevention while providing innovative tools for infection prevention teams to track the spread of contagious diseases and manage dispenser availability.

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Real-Time Reminders

Real-Time Monitoring and Reminders

The Kontakt.io Smart Badge triggers automatic hand hygiene reminders in and outside patient rooms, tracking individual compliance without interrupting nurse workflow. Precise, badge-level RTLS data also enables contact tracing, identifying potential infectious disease carriers and triggering immediate action.

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Automated Reporting

Simply Reporting and Compliance

See compliance data at a glance in your Kontakt.io dashboard or deep-dive and filter by hospital, department, role, time of day, or individual. The system automatically logs contact tracing data for compliance purposes—a single click generates reports to help you prepare for Joint Commission audits.

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Proactive Prevention

Gamification and Dispenser Management

The solution notifies users when a soap or sanitizing gel dispenser is empty, broken, or malfunctioning, ensuring that dispensers are operational and ready to use at all times. It also gamifies hand hygiene compliance among staff members, fostering positive habit improvements.

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On-Demand Medical Devices

Nurses often spend over an hour per shift searching for misplaced or hoarded equipment. Kontakt.io helps clinicians save time and focus on patient care by instantly locating ready-to-use equipment whenever they need it, with room-level accuracy.

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Smart Asset Tags

Precisely Locate Equipment in Seconds

Attach a BLE-connected Asset Tag 2 or Asset Tag 2 Mini to an asset to easily locate it at any time. Staff can pull up the Kontakt.io mobile app, search for the type of equipment they need, and instantly see what’s available nearby. Quickly filter equipment by floor, department, asset type, or status.

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On-Demand Medical Devices
Just-in-time Availability

End Equipment Hoarding for Good

Give staff the confidence to keep devices and equipment in rotation. With real-time asset tracking and AI-driven availability insights, clinicians can trust that critical items are always within reach. Kontakt.io’s just-in-time asset management balances supply and demand, preventing waste and eliminating costly, reactionary purchases.

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On-Demand Medical Devices
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“What Kontakt.io is working on with Northeast Georgia is a unique combination and enables us to really drive that solution, not only in the emergency room, but in other care settings, inpatient, ICU, and procedural areas. That’s an important aspect of taking care of our employees so that they can take care of the patient and be in the moment.”

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“Integrating the Kontakt.io technology into our current wireless technology and making the contacts actually work with our wireless access points was one of the key factors to get this deployment to be effective. The whole project, from app development to go-live, took only three or four months. This is not just a patient tool, but also an operational tool to improve how we deliver service to our customers.”

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“Working with Kontakt.io was incredibly simple. The set up took just days, they pre-programmed the tags to work with our system and once the devices shipped, we just plugged them in and that was it. It’s a very simple process.”

See Real Stories of How We Help Hospitals Improve Staff Safety

How NGHS Protects 10K Caregivers and 1M Annual Patients with Kontakt.io

How NGHS Protects 10K Caregivers and 1M Annual Patients with Kontakt.io

 

To address workplace violence risks, NGHS implemented Kontakt.io’s wearable BLE badge system across 10,000 staff. The solution enables silent alerts and automated security responses, cutting incident times from minutes to seconds. This transformation improved staff safety, streamlined workflows, and enhanced patient care outcomes.

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Going from Minutes to Seconds with WPV Incident Response

Going from Minutes to Seconds with WPV Incident Response

 

Facing a surge in workplace violence, Genesis HealthCare System implemented Kontakt.io’s wearable staff safety solution across hospitals and outpatient sites. The system empowers staff to send instant, location-aware alerts that trigger immediate security response. What once took minutes now happens in seconds—enhancing safety, morale, and operational efficiency.
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Frequently Asked Questions

Join over 200K caregivers utilizing our Intelligent Orchestration solutions in hundreds of hospitals – from the nation’s largest networks to regional leaders.

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Yes. Smart Badges are tagged to individual employees and transmit location to static Portal Beams, ensuring that locations are accurate to the room.

Badges provide feedback in the form of a vibration.  Alerts are delivered through in-app view.

  • Yes. Devices have several communication options:
    Bluetooth Low Energy (BLE), a protocol that can bypass the need for additional internet connections (either Ethernet or WiFi).
  • Native integrations with third-party WiFI access points produced by Cisco, Juniper Mist, and Aruba.

Our teams do the initial install at your site and tag as many assets as they can. They will set up infrastructure depending on your location: portal lights, portal beams, etc.

Minimal disruption to operations and existing technologies. The Kontakt.io platform was designed to be as unintrusive as possible: easily installed, configured, integrated, and scaled. Our tags and badges are battery-powered and are rated for three to four years of use, while in-room equipment (such as the Portal Beams) receive power-over-Ethernet (PoE), which is already available in most hospitals.

Kontakt.io products are designed for fast scalability, easy installation, and rapid integration. Whether it’s a single hospital or an entire network, our platform can quickly expand across floors, facilities, and locations.

We assign a customer success manager to each customer to help with training and onboarding, and also have an extensive knowledge base for reference.

Staff wear the Smart Badge 3 and the Smart Badge 3 Mini, both of which are rated for four years of continuous use. Low battery levels will trigger automated alerts, so that you can easily replace devices.

Any Kontakt.io installation will include static devices (Portal Beams), which communicate with badges (via Bluetooth Low Energy, or BLE) to provide precise location. This simplifies alerts and responses, allowing teams to get to locations quickly and accurately.