What Change Digital Wayfinding Can Make in a Hospital
Challenges
Hospitals and medical campuses can be confusing and overwhelming for patients and visitors. Without clear, real-time navigation, patients may get lost, arrive late to appointments, or feel anxious and frustrated—leading to lower satisfaction and missed or delayed care.
Our Solution
Kontakt.io’s Wayfinding SDK integrates directly into mobile apps like Epic MyChart to help patients and families navigate hospitals, clinics, and medical office buildings. Using BLE and Wi-Fi signals, the SDK locates users within 1–3 meters of accuracy via their smartphones—no tagging required. Patients receive step-by-step visual and audio directions to their destinations, whether that’s a clinic, procedure room, or a loved one’s inpatient room.
See Impact Across Your Hospital
How Our Digital Wayfinding Solution Will Change Staff Credentials on Patient Room Screen
BLE & Wi-Fi-Based Indoor Positioning
Determines patient location passively via smartphone—no badge required.
Reduce appointment delays and frustration
Anchor Beacon 2
Achieve precise navigation with the Anchor Beacon 2.
Mobile SDK Integration
Easily embeds into apps like MyChart or custom hospital apps.
Improve navigation and accessibility
Platform
Guide your patients to their exact destination with turn-by-turn directions
Turn-by-Turn Navigation
Destination flexibility supports routes to clinics, inpatient rooms, elevators, restrooms, and more.
Delivers visual maps and audio cues for indoor directions.
Support family engagement and satisfaction
Platform
AI-Powered RTLS Platform for Care Operations
Simple, Fast & Scalable
FAQ
Join over 200K caregivers utilizing our Intelligent Orchestration solutions in hundreds of hospitals – from the nation’s largest networks to regional leaders.
Hospital digital wayfinding guides patients, visitors, and families through complex hospital environments in real time via their smartphones — with precise, turn-by-turn visual and audio directions to any destination indoors. It uses BLE and Wi-Fi signals to determine location with 1–3 meter accuracy, requiring no tags or wearables. For health systems, it reduces appointment delays, cuts staff interruptions, and improves the patient experience from the moment someone enters the building.
Appointment delays and missed visits are often symptoms of poor navigation — patients who can’t find where they’re going arrive late, reschedule, or leave. Hospital digital wayfinding addresses this directly by giving patients real-time, step-by-step directions from hospital entry to their exact destination, reducing the confusion that causes delays. Kontakt.io’s Wayfinding SDK delivers a 25% reduction in late arrivals for scheduled appointments, freeing clinical staff from giving directions and keeping care operations on schedule. When patients arrive on time and prepared, care teams can operate at full capacity.
No dedicated hardware installation is required for Kontakt.io’s hospital digital wayfinding. The system uses existing BLE and Wi-Fi signals already present in the facility to locate patients within 1–3 meters via their smartphones — no tags, badges, or additional beacons needed. For health systems that already run Kontakt.io’s RTLS platform for asset tracking or staff safety, wayfinding runs on the same infrastructure, consolidating capabilities on a single platform without adding vendor complexity or maintenance burden.
Kontakt.io’s Wayfinding SDK locates patients within 1–3 meters using a combination of BLE and Wi-Fi signals — precise enough to route to a specific clinic suite, procedure room, or inpatient room. That level of accuracy is what separates a solution that measurably reduces late arrivals from one that still leaves patients confused.
Google Maps and similar tools stop working the moment a patient steps indoors. Hospital digital wayfinding is purpose-built for complex multi-floor environments, routing patients around restricted zones, through elevators, and to exact room-level destinations — all within apps like Epic MyChart, without GPS.