Patient Experience
Orchestrate patient journey and digital services for
optimal patient flow, outcomes, and satisfaction.
Put patients back at the center of care delivery and see through their journey. Gain the single source of truth about their location, movement, need, and friction. Boost your patient flow, outcomes, satisfaction scores, and revenue.
Patient Flow
Inefficient patient flow is costly, meaning excessive wait times, unpredicted bottlenecks, lengthy patient stays, and inflexible bed capacity. Stay on top of the patient journey, from admission to discharge. Know where your patients are, where to move them next, and where to improve workflow efficiency. Enable a safer and smoother patient journey and unlock cost savings.
Room-Level Accuracy.
Lightweight and ergonomic to wear, this dime-sized Nano Tag IR combines BLE and infrared (IR) to precisely track the patient’s location across your facility in real time.
Designed for rapid and cost-efficient deployment at the enterprise scale, Nano Tag IR sets the foundation for patient-centered use cases.
Real-Time Patient Journey.
Track each patient’s journey from admission to discharge. Get a live map or a detailed view of the patients’ locations, wait times, room occupancy, and clinicians in the rooms. Drill down your view by department, clinic, staff type, patient type, and more. Spot bottlenecks in the workflow to improve efficiency.
Data-Driven Flow Optimization.
Discover trends and patterns in patient and staff throughput, wait time, peak times, and more. Proactively align care resources around the patient’s journey whenever and wherever needed. Integrate your RTLS and EHR data to get insights and recommendations you didn’t know about.
Patient Elopement
400K patients leave hospitals every year without an authorized discharge.
Proactively avoid patient elopement, wandering, and abduction across your facility.
Protect your patients and community against health or security risks.
Reliable Patient Tracking & Comfort
Small, lightweight, and unobtrusive, the BLE Nano Tag is compatible with your hospital bands and designed for ultimate patient comfort.
Tag your patients at scale and reliably track patient location and movement in real-time.
Enable Rapid Responses to Patient Elopement
Safeguard patients, staff, and others by setting digital boundaries that are monitored 24/7.
Receive immediate alerts when patients stray beyond safe boundaries set for them.
Get live map views with real-time location info, reliable reporting, automated workflows, and more features out of the box.
Improve Your Spaces with Data
Beyond reacting to patient elopement events, our AI-powered analytics offer you insights into patterns of patient movement and risk areas.
Leverage the data to proactively improve or redesign your physical environments, and save $10K from costs related to each patient elopement event.
Indoor Navigation
Provide your patients and their family members with real-time maps, step-by-step directions,
and automatic floor detection — directly within your preferred applications.
Superior Accuracy. Unwavering Longevity.
Unlock accurate navigation with the Anchor Beacon 2. For enhanced accuracy, utilize your existing Portal Beams to complement Anchor Beacon 2.
BLE connected and cloud managed, the Anchor Beacon 2 has a 8-year battery life. Plus, monitor and receive real-time alerts on device health.
No More Missed Appointments.
Guide your patients to their exact appointment location with turn-by-turn directions, indoor-outdoor transition, automatic floor detection, real-time maps, and other key features.
Reduce patient stress and anxiety in your hospital. Avoid inefficiencies or costs due to missed or late appointments.
Seamlessly Managed at Facility Scale.
Peel-and-stick Anchor Beacon 2 is made with simplicity. Onboard and bulk-register with one click and configure over the cloud.
Easily embed location & navigation data into your own applications with our mobile SDK.
Leverage your existing iBeacon-enabled Wi-Fi access points and Portal Beams as part of the hospital wayfinding infrastructure.
Patient Room Display
Inform clinicians and other hospital staff of important patient information before delivering care. Enable seamless handoffs, care coordination, and care checklists. Increase patient satisfaction scores by improving their communication, engagement, and confidence.
Critical Information at a Glance.
Use a digital whiteboard to share information between patients, staff, and family members.
Improve communication and ensure everyone is on the same page with the patient’s care plan, medication schedule, and other important information.
Improve Patient Confidence & Ease of Mind.
Our solution automatically detects BLE badges and shows real-time notifications on the digital whiteboard whenever someone enters the patient room.
Give your patients peace of mind by knowing the identity and function of the care provider in the room.
“Integrating the Kontakt.io technology into our current wireless technology and making the contacts actually work with our wireless access points was one of the key factors to get this deployment to be effective. The whole project, from app development to go-live, took only three or four months. This is not just a patient tool, but also an operational tool to improve how we deliver service to our customers.”
“Working with Kontakt.io was incredibly simple. The set up took just days, they pre-programmed the tags to work with our system and once the devices shipped, we just plugged them in and that was it. It’s a very simple process.”