Kontakt Micro-Location Sp. Z.o.o. (“Kontakt.io”, “Kontakt”, “we”, “us”, or “our”) is focused on making the Kontakt.io service the safest and best possible experience for you and your end-users (“you”, “your”). We have great respect for people’s personal privacy, and we consider this a matter of great importance. In order to provide you with a useful service when you are purchasing our products or using our services; we need some data from you in order to do so; otherwise we cannot provide you with a useful product and service. Our commitment to you is that we will use our best efforts to ensure any information submitted to, or gathered by us; remains private, and is only used for the purposes set forth in this policy.

This page states the Kontakt Privacy Policy (herein the “Policy”) and sets forth the collection, use, and disclosure practices that apply to the Kontakt.io Website, Kontakt.io Software, Kontakt.io Services, and Kontakt.io Products (herein “Services”). The Policy also incorporates by reference the Kontakt Terms of Service for the Kontakt.io Experience, which apply to this Policy. By purchasing or using the Experience; you explicitly accept, without limitation or qualification; the collection, use, and disclosure of personal information provided by you in the manner described in this Policy. Please read the Policy carefully as it affects your rights and liabilities. If you disagree with the way we collect and process personal information, please do not use the Kontakt.io Experience.


What Information Do We Collect?

Information You Submit

When you request information, subscribe to or order a product or service, register as a user, respond to an online survey, or otherwise actively send us data; we may collect data including, but not limited to; your name, email address(es), mailing address(es), telephone number(s), and information related to the business you represent. If the product or service provided is something we charge for, we will also collect payment information; such as credit card numbers and related verification information, phone number, email address, and billing / shipping addresses; in order to process the order. In all of the above cases, you will know exactly what data we collect through the Site, because you actively submit it to us.

Information We Gather

As part of the standard operation of the Site, we may collect information from your computer or device; including but not limited to your browser type, device type, operating system, IP address, and the domain name from which you accessed the Site. Additionally, we may collect behavioral information about your use of the Site; this includes but is not limited to; the date and time you visit the Site, actions taken while viewing information on the Site, which areas or pages of the Site you visit or view, the amount of time you spend viewing the Site, the number of times you return to the Site, and other such analytics data. We may also collect similar data regarding your usage of our Services. We also may acquire personal information from third parties who provide it to us.

Information Obtained Through Other Sources

Due to the nature of our Services, information about you may be collected by a Kontakt customer or other affiliated third party; and this information may be stored, transmitted, processed, or otherwise put into some form of use; using some or all elements of Kontakt’s Services or resources (such as servers and databases etc.). The collection and usage of such information occurs outside the control of Kontakt, and therefore we are not responsible for any privacy issues caused by a Kontakt customer or otherwise affiliated third party. The third party in question is responsible for upholding and enforcing their own Privacy Policies, License Agreements, and Terms of Service. Please review our Terms of Use for more information.


How Do We Use the Information?

For the purposes of this policy, the terms “using” and “processing” of information includes; the use of cookies, analyzing information through various methods, other means of storage on a computer or mobile device, and also the collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information; within our organization or among our subsidiaries within the European Union, the United States, or internationally.

Personal Information

We use Personal Information for only the following purposes: (1) to operate the Services, (2) account verification, (3) to fulfill product and services requests, (4) to improve and optimize the Services, (5) to personalize your experience, (6) responding to inquiries or providing support, (7) to provide software updates and product announcements, (8) to better understand your needs and interests, and (9) to provide you with further information and offers from us that we believe you may find useful or interesting, such as targeted advertising or promotional campaigns.

Non-Personally Identifiable Information

We may use Non-Personally Identifiable Information for the following purposes: (1) to analyze trends and usage of resources through aggregated data, (2) to improve the features and functionality of our Services, (3) to better understand your needs and interests, and (4) to better understand the needs and interests of End-Users. We may also share Non-Personally Identifiable Information from End-Users with our Kontakt.io Account Holders, to allow them to provide more value to end-users, or to provide more insight into end-users. In this context, any information shared with Account Holders; will not contain or be linked to your Personal Information; unless you have given us your explicit consent or the end-user has given us their explicit consent. For example, a Kontakt.io Account Holder may want to better understand how to create a compelling and non-intrusive experience for end-users, and Kontakt may provide aggregated information to show examples of practices that worked well, and practices that did not work well.

Cookies and Other Technologies

A cookie is a small text file that may be stored on the hard drive of your computer or device when you access the Site. We may use cookies and/or other storage on your device to help us collect, maintain, and use this information, for the following purposes: (1) personalize your experience and provide you with customized content, (2) monitor Site and Account usage to better understand how you interact with our Services, (3) remember you when you return to the Site, and (4) conduct research to improve our content and services.
You may refuse to accept cookies, but by doing so you may not be able to use certain features on the Site, or take full advantage of all of our offerings. All web browsers offer you some form of ability to manage your cookie preferences.

We may also use a third party analytics partner, who may employ some form of software technology to help us better manage content on our Site; by informing us about what content is effective. The information gathered by third party analytics software is not tied to Personally Identifiable Information; however the use of cookies and other technologies by our partners and service providers is not covered by our privacy statement. We do not have access or control over these third party cookies and technologies.

Our Site also includes social media features, such as the Facebook “Like” button and Twitter “Tweet” button. These features may collect your IP address and page visits; and may set a cookie to enable their feature to function properly. Social media features are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.


When Do We Share or Disclose Information?

We may disclose or share information collected from you and about you; to the following entities; for the following purposes: (1) to our service providers and suppliers, if such disclosure enables any of them to perform a business, professional, or technical support function for us, for example to process payments, (2) as necessary if we believe that there has been a policy violation such as those published on our site, or some violation of terms you signed, or some other violation of our rights or the rights of any third party, (3) to respond to judicial process and provide information to law enforcement agencies, or in connection with an investigation on matters related to public safety, as permitted by or otherwise required by law, and (4) otherwise with your consent. Additionally in the event of a merger, acquisition, reorganization, or sale of our company or our assets, or in the event of our bankruptcy; your personal information may be one of the transferred or acquired assets. We may also share your personal information where you have granted us permission to do so, and we reserve the right to use and disclose any information collected via the Site that is not in a Personally Identifiable form.


How Can I Update or Delete My Personal Information?

You may review, update, correct, or delete any Personal Information in your Kontakt.io Account by contacting us, or by making the appropriate modifications in your Account profile or preferences. If you completely delete all such information, then your account may become deactivated. If you would like us to delete your Account and/or remove your records from our system, please contact us and we will delete your account within 30 days if we do not have any legal obligation to retain the record.


Is My Information Secure?

Security is of paramount importance to us, and we work hard to ensure that our Site and Services are as secure as is possible. We have taken certain physical, electronic, contractual, and managerial steps to safeguard and secure the information we collect from Site visitors and Service users. However no method of transmission over the Internet, or method of electronic storage, is ever 100% secure; therefore while we endeavor to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you register on our Site or use our Services, it is your responsibility to protect the security of your Account, and any end-users you are providing services to through our Services and your Account.


International Transfer

Your information may be transferred to, maintained on, and processed; on computers located outside of your country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. We have taken reasonable measure to ensure compliance with the privacy laws of the United States of America and the European Union, and will take further reasonable measures to maintain and/or improve compliance in the future. The protections given to you by this Privacy Policy still apply. Your submission of any such information discussed in this policy, represents your agreement to that transfer.


Links, and Third Party Sites and Services

The Site may contain links to Third Party Websites, and some Third Parties may use our Services to provide services to end-users. Third Parties may have privacy policies that differ from our own, and we are not responsible for the activities and practices that take place on these sites; or any services provided through our Services. We therefore encourage you to review the privacy policy posted on the Third Party Website; should you access them through the Site, or through our Services. The fact that we may link to or incorporate a third party’s services, functionality, or website; or present some type of advertisement; is not an endorsement, authorization, or representation of our affiliation with that third party; nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over Third Party Websites, or any third party services provided through our Services; including their use of personal information. Our Privacy Policy only applies to our Site and Services, and we are not responsible for the privacy practices or content of other websites, or third party services provided through our Services.


General

Do Not Track

We do not currently use a mechanism to act upon “Do Not Track” instructions. We are however investigating such mechanisms.

Information Retention

We will retain your information for as long as your Account is active, or as is needed to provide you with our Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Additionally we will delete information after it is no longer useful for providing our Services.

Children’s Information

The Site and our Services are not directed to children under the age of 13, nor do we knowingly collect any personal information from them.

Policy Agreement

By using any part of the Site or our Services, you agree to the current Privacy Policy and Terms of Service to which this Privacy Policy is incorporated.

Changes to This Policy

We reserve the right to make change this privacy policy from time to time at our sole discretion. When we do, we will post the change(s) on our website.

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