Patient Flow Agent: Optimize Flow and Reduce Length of Stay

Discharge patients when they are ready, and not a moment later. Resolve delayed care, slowed transfers or unnecessary costs.

Enable a system of flow

Predict and prevent bottlenecks via unit- and hospital-wide interventions, including transfers for off-service patients, accelerated priority discharges, or surge beds.

Forecast census up to 24 hours in advance

Hospitals can customize Patient Flow Agent’s responses based on their playbooks, building custom logic for effective interventions at the patient, unit, and hospital level.

Shorten length of stay with precise interventions

Easily connect Patient Flow Agent to existing systems such as Epic, ServiceNow and more, and grow your usage across entire hospitals and networks.

Seamlessly integrate and scale

Patient Flow Agent infuses intelligence into scheduling services that significantly affect length of stay (PT, imaging, and consults), replacing first-in/first-out with EHR-native prioritization,

Prioritize care based on impact

Identify and act on patient flow patterns to reduce average discharge time; free up beds sooner and tighten turnarounds to expand patient access and care.

Faster discharges = more patient care + fewer diversions

Make staffing decisions based on nurses’ actual workloads, including anticipated admissions and discharges and time at bedside.

Workload-informed staffing

FAQs

Join over 200K caregivers utilizing our Intelligent Orchestration solutions in hundreds of hospitals – from the nation’s largest networks to regional leaders.

Patient Flow Agent is hospital patient flow management software that predicts high census days, pending discharges, and operational bottlenecks, and then orchestrates actions (transfers, staffing, ancillary prioritization) in real time via Epic. Think of it as a 24/7 Deputy House Supervisor powered by RTLS and EHR data.

Hospitals see fewer ED boarding hours, earlier discharges, and lower LOS outliers. By raising operating tolerances and slashing delays, a 200-bed hospital will:

  • Reduce avoidable delays by 40%
  • Regain $4M in annual revenue
  • Increase before-noon discharges by 25%
  • Save 60-90 minutes per discharge, and up to $130 in labor per discharge

It pulls ADT and orders/labs from your EHR to see bottlenecks early, and we push predicted discharges, downgrade candidates, and flow flags back into your EHR (patient lists/workqueues). Imaging/PT/OT queues are triaged by LOS impact instead of FIFO. One-way or bi-directional integrations are supported.

It detects idle care progression and barriers (consults, therapy, DME, documentation), then assigns actions: therapy nudges, early discharge planning, downgrades (ICU→PCU), and expedited orders. Ancillary services are reordered by LOS impact, accelerating Day 1–2 diagnostics.