Transform Clinic Operations with Actionable Insights
Access Agent offers rapid deployment and effortless integration with RTLS and EHR systems. Gain actionable insights and real-time automation to improve patient access, reduce idle space, and support clinic growth.
Improve Outpatient Access
RTLS-based Room Occupancy
Detects who is using each room and for how long, providing real-time visibility without tagging patients.
Dynamic Room Assignment
Automatically assigns rooms based on arrival times, care team availability, and workflow priorities.
Seamless EHR Integration
Displays real-time room and patient status within standard clinical workflows.
Predictive Visit Duration Forecasting
Uses historical data to anticipate when rooms will become available, improving throughput planning.
Role-Based Occupancy Tracking
Identifies bottlenecks and visit milestones by tracking staff members.
Enhanced Patient Experience
Proactively alerts patients to delays and keeps them updated as timing changes.
FAQs
Join over 200K caregivers utilizing our Intelligent Orchestration solutions in hundreds of hospitals – from the nation’s largest networks to regional leaders.
Access Agent helps clinics run more efficiently by showing how space is really used — and how it could be used better. It identifies inefficiencies in scheduling templates, room assignments, and room turnover, and recommends or automates actions that improve throughput and access.
Most Epic tools optimize based on what’s scheduled, not what actually happens. Access Agent uses real-time location data to measure actual room usage, provider time, and patient wait time — creating a feedback loop between operations and scheduling that EHR tools alone can’t offer.
It connects RTLS signals from Kontakt.io sensors with appointment data from Epic. The basic setup uses:
- Daily schedule templates (from Epic)
- Live or near-real-time SIU messages (appointment changes) (from Epic)
- RTLS signals from badges and room sensors (from Kontakt.io)
No. Access Agent does not require patient tags. It determines occupancy using room sensors and tagged staff movement — identifying when and how long a patient is in a room by linking staff activity to scheduled appointments.
Access Agent is scalable. While it’s currently in pilot with large systems, it’s designed to support smaller clinics as well — especially those looking to grow volume without expanding space or staff.