{"data":[{"id":"081b5b30-8199-4504-bb94-216be87b777a","text":"Account Executive - Workspaces","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"East Coast","team":"Sales&Marketing"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces\nthat are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe & sustainable indoor environment. \n\nOver the past 24 months Kontakt.io has grown the team from 30 to 90 people and  quadrupled our annual recurring revenue - all while remaining extremely capital efficient. Now, we are entering the next stage of growth. We are currently looking for:\n\nEnterprise IoT Solutions Director of Sales - USA\n\nAs an Account Executive, you will get the chance to work with top-level technical sales professionals. Success in this position requires solid acumen with technical solutions, a passion for talking with people, problem-solving, persistence, flexibility, proactiveness identifying opportunities and a strong drive to generate new business in the smart buildings industry\n\nSuccess will be measured based on:\n\nAttainment of individual quarterly revenue goals. \nStrategic targeting of identified industries, markets, customers. \nProactive identification of and selling to new customer opportunities.\n\n","descriptionHtml":"","lists":[{"content":"

Lead development and sales execution for Kontakt.io opportunities in your territory focused on the smart buildings industry.

Achieve and exceed sales quota through identifying, qualifying, and closing business.

Manage complete sales-cycles.

Plan and manage the sales relationship between Kontakt.io and its most important strategic partners.

Set up and negotiate frame contracts & agreements with strategic customers.

Assess client needs and apply creative technical solutions for Kontakt.io products.

Build market sector knowledge/intelligence and become a trusted advisor to your clients.

Evangelize how Kontakt.io’s evolving product line solves complex business problems.

Work with Sales Development and Customer Success to manage the entire customer journey.

Properly document and track all prospect and customer information in the CRM.

","text":"The scope of the responsibilities will include:"},{"content":"

Experience in the RTLS, IoT, Location Technology solutions. Smart Building industry knowledge preferred.

5+ years in key sales roles.

Track record of over-achieving quota (top 5-10% of a company) in past positions.

Hunter Mentality.

Experience in developing international strategic accounts, acting locally and in HQ organizations.

Experience demonstrating high-tech products and solutions-based selling.

Experience working with, motivating, and driving Channel sales.

A track record of developing and closing business.

Prospecting / Outbound / Cold Calling experience.

Expert knowledge of CRM products such as Salesforce.com.

Ability to communicate efficiently and persuasively with a large assortment of people.

Organization and time management skills, with the ability to cope with fluctuating workload.

Ability to adapt quickly to new and varied job tasks in a fast-paced environment.

Incredible attention to detail, to ensure accurate use of internal systems and processing of information.

Analytical, technical and problem-solving skills that can be applied to real-world solutions.

Willing to travel up to 50%.

Home-office based position.

","text":"Key skills and experience desired:"},{"content":"

Experience of selling to/working with large enterprise accounts

High-growth start-up experience

","text":"And a plus:"}],"closing":"Kontakt.io Virtues and Culture\n\nCustomer Leadership - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n\nGrowth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve. \n\nChallenge, inspiration and respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n\nSystematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n\nActing with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/081b5b30-8199-4504-bb94-216be87b777a","apply":"https://jobs.lever.co/kontakt/081b5b30-8199-4504-bb94-216be87b777a/apply"}},{"id":"fdae4c80-8025-4f0d-813f-fb7a5e71d6bb","text":"Java Software Engineer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Kraków","team":"Engineering"},"content":{"description":"Kontakt.io is a leader in IoT. Our mission is to simplify the delivery of location and sensor data insights. We create the data foundation that drastically improves and automates decision making in resource planning, operations, and customer experience workflows.\nOur portfolio of complete IoT and location solutions combine hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations. Today, we serve over 2,000 customers across diverse sizes and industries, from transportation and logistics to manufacturing, healthcare, airports, governments, and public spaces. They use Kontakt.io to reduce emergency incident time, decrease asset search-times, introduce activity-based-costing, automate manual processes, digitize physical order traceability, or prevent machine downtimes.\n\nCurrently, we are looking for Java Software Engineer (mid-level) \n\nOur tech stack : Java 8-11+ ; Spring, Python, PostgreSQL, AWS, Docker, Kubernetes\n\nSuccess in this position requires a passion for building high-performing and reliable applications. You need to have an internal urge to come up with innovative ideas and look for the best tools to solve scalability problems. \n\nWe are looking for a person who can work independently and take ownership of the solution and look at the problem from a product perspective, suggest proper solutions and then execute them.\n\n\n\n\n","descriptionHtml":"","lists":[{"content":"

maintain the back office systems

work directly with our head of operations to deliver features and support for our internal customers

support the development of internal systems connected with device management

define data models and work with database systems like PostgreSQL

deliver quality and future-proof solutions, not just what was requested

establish connectivity with third-party systems using modern integrations technologies like RESTful APIs, WSS Streams, Webhooks, Kafka streams

write and maintain documentation

write unit and integration tests

support and maintain CI/CD Workflows 

create and drive best practices in the team (including peer reviews and building for testability)

propose any upgrades and updates necessary for keeping up with modern security and development best practices

","text":"You will be expected to:"},{"content":"

min 2-3 years of commercial experience in Java

very good knowledge of RESTful API

knowledge of Spring frameworks

the ability to naturally follow good development practices like test automation, CI/CD, source version control, etc.

enjoy technical challenges and are eager to explore new technologies and solutions

good communication skills (English is a must)

high level of commitment to driving things to completion (delivering real value)

experience of Kotlin would be a great asset

willingness to work in hybrid mode with regular visits to the Cracow office (1-2 days per week).

fast-paced and dynamic startup environment, flat structure

B2B contract or a permanent agreement

competitive salary and stock option plan

work with our IoT experts and trending technologies

hybrid work (office in Krakow)

collaborative and self-organized environment

flexible working hours

private medical care, cafeteria system

","text":"Our requirements: "}],"closing":"Kontakt.io is a fast-growing company. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\n1. Lead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n2. Have a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n3. Challenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n4. Execute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n5. Act with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/fdae4c80-8025-4f0d-813f-fb7a5e71d6bb","apply":"https://jobs.lever.co/kontakt/fdae4c80-8025-4f0d-813f-fb7a5e71d6bb/apply"}},{"id":"047751b8-ae7c-4c4d-a42e-0948c81fd658","text":"Director, Brand and PR","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York","team":"Sales&Marketing"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe & sustainable indoor environment.\n\nKontakt.io is in a rapid growth stage. We expanded from 30 to almost 100 Kontakters in the last 18 months, and quadrupled our ARR - all while remaining extremely capital efficient. Next, we are on a run to $100M+ ARR and our marketing team needs you! We are looking for a Director of Public Relations and Brand marketing to join us creating the future of building.  \n","descriptionHtml":"","lists":[{"content":"

Own the brand voice through its major outlets. 

Develop and implement strategy to grow Kontakt.io's brand authority in the healthcare and/or CRE / Workspace verticals through thought leadership, industry events, digital, press and PR initiatives. 

Own influencer relationships with industry analysts and other thought leadership voices.

Secure participation from partners in a variety of PR activities ranging from media to events.

Implement creative and innovative approaches to grow awareness of our vision for the future of indoor IoT, externally. 

Expand Kontakt.io's PR initiatives and write compelling stories to be pitched to various publications. 

Educate business press, analysts, and other external stakeholders about our business. 

Develop collateral and content in support of events, conferences, speaking engagements, etc. 

Manage ongoing executive communications opportunities including media briefings, speaking engagements, and customer and partner activities.

Own and operate the corporate main website.

Build event and PR teams, focused on people growth and data driven execution.

Consult the executive branch on key communications (internal/external).

","text":"Responsibilities"},{"content":"

Enthusiastic, positive, growth minded individual with a keen focus on outcomes

Goal oriented, self-motivated individual who is confident, thorough, and tenacious.

Demonstrated ability to work efficiently and maintain good judgment in a fast-paced dynamic environment.

Ability to work both independently and to build and lead teams

Ability to interact with executives with confidence and to provide advice on their communications that reflect an understanding of their business and leadership style.

Strong sense of accountability and ownership, combined with ability to delegate, motivate, and develop team members.

Roll up your sleeves, hands-on attitude. 

","text":"Competencies "},{"content":"

5+ years of B2B marketing, with a focus on PR and brand campaigns at a SaaS or technology company. 

Lead a small team or a demonstrable ability to move into a first leadership position

Demonstrated experience in specialized segmentation marketing techniques and ability to alter content for various media sources. 

Experience with brand marketing and PR communications in a scaled environment.

Hands-on experience with Hubspot is a must; hands-on experience with Salesforce a plus. 

","text":"Qualifications "}],"closing":"Kontakt.io Virtues and Culture\n\nCustomer Leadership - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n\nGrowth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve. \n\nChallenge, inspiration and respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n\nSystematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n\nActing with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n\n\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/047751b8-ae7c-4c4d-a42e-0948c81fd658","apply":"https://jobs.lever.co/kontakt/047751b8-ae7c-4c4d-a42e-0948c81fd658/apply"}},{"id":"3ce27a85-8580-4fba-9752-26f0662d2015","text":"Sales Development Team Lead","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Charleston, South Carolina Metropolitan Area","team":"Sales&Marketing"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe & sustainable indoor environment.\n\nOver the past 24 months Kontakt.io has entered a new growth trajectory steaming from the healthcare vertical. We grew from 30 to 90 people, and quadrupled our ARR - all while remaining extremely capital efficient. Now, we are entering the next stage of growth taking the business from $10M+ to $100M+ ARR. With the aim of bringing Kontakt.io growth to the next level, we are looking for a Sales Development Team Lead. \n","descriptionHtml":"","lists":[{"content":"

Develop and motivate a high performance SDR team to work towards strategic business goals, and prioritize an outstanding customer experience.

Ensure SDR Team members improve performance and abilities over time by providing coaching and feedback. 

Work closely with the Demand Gen team to provide feedback on MQLs and campaigns. 

Establish key relationships cross-functionally to maximize opportunity management and qualification processes. 

Develop playbooks, tools, and guides. 

Achieve and forecast quarterly goals.

Contribute to generating and developing business growth opportunities.

","text":"Responsibilities "},{"content":"

Demonstrated record of success in a scaled environment in sales. 

Demonstrated success in developing team members.

Goal oriented, self-motivated individual who is confident, thorough, and tenacious.

Demonstrated track record in reaching and exceeding goals in the technology industry with SaaS products. Experience using CRM system (e.g. Salesforce.com).

Strong cross-functional leadership and collaboration skills. Experience with marketing or sales support in solution messaging, narratives, and value propositions.

Ability to effectively operate with enthusiasm and flexibility in a fast-paced, constantly evolving team environment.

","text":"Competencies"},{"content":"

Experience in the RTLS, IoT, Location Technology SaaS solutions for the healthcare and/or workspaces vertical preferred. 

High-growth start-up experience preferred. 

Experience in building and managing sales teams. 

Willingness to travel up to 30%

Willingness to work out of our Charleston, SC office. 

","text":"Qualifications "}],"closing":"Kontakt.io Virtues and Culture\n\nCustomer Leadership - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n\nGrowth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n\nChallenge, inspiration and respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n\nSystematic execution - We recognise that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n\nActing with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/3ce27a85-8580-4fba-9752-26f0662d2015","apply":"https://jobs.lever.co/kontakt/3ce27a85-8580-4fba-9752-26f0662d2015/apply"}},{"id":"97236094-5092-494d-a1ed-1a269735c811","text":"Senior QA Automation Engineer (web)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Poland","team":"Engineering"},"content":{"description":"About Kontakt.io \nKontakt.io is the industry leader in indoor environmental, location, and occupancy services using Bluetooth Low Energy (BLE ®). Our mission is to deliver human-building interfaces that provide people with delightful, useful, and safe indoor experiences to help make buildings work for people. We are out to define a new building DNA that is human-centric. We build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for in a safe & sustainable indoor environment.\n\nWe started in 2013 when Kontakt.io built the first enterprise-graded BLE beacon solution for building-mobile interfaces. Since then, we have provided BLE solutions to over 30,000 end-users, delivered via +1,100 partners using +3 million IoT devices in the field. Today our solutions cover approximately one billion sq ft. We continue to be a pioneer in the field, with a focus on Smart Buildings in Healthcare and Corporate Real Estate Spaces.\n\nCurrently, we are looking for a Senior QA Automation Engineer. \n\nWe are looking for a person who can work independently with the ability to take ownership of the solution and look at the problem from a product perspective, suggest proper solutions, and then execute them. Someone who works best in a fast-paced environment, desires growth, takes risks on bold ideas and is open to learning from other world-class engineers.\n\nSuccess in this position requires a solid understanding of technical solutions, a passion for high-quality, problem-solving approach, persistence, flexibility and proactiveness in identifying opportunities.\n","descriptionHtml":"","lists":[{"content":"

develop an overall test automation plan and the best strategy to ensure that Kontakt.io products are tested thoroughly to meet the quality standards

develop a Test Automation Framework based on Playwright for Python to test our SaaS applications

implement reliable automated tests of our SaaS applications (regression testing with the use of Playwright for Python)

assure optimal test coverage

document test procedures for software projects of moderate and high conceptual complexity

execute test cases and log bugs into the bug tracking system by our QA requirements

provide comprehensive QA test reports

communicate with the team on a daily basis to share and build knowledge

take part in CI/CD implementation across teams

","text":"You will be expected to:"},{"content":"

a few years of hands-on experience in test automation with Python

experience in web applications testing

hands-on experience in automating web applications using Python (Selenium or a similar tool)

solid API and web services testing skills

experience in creating software product-specific test plans

experience in requirement analysis and test design

experience with a Build Servers (Jenkins)

demonstrate an ability to write high-quality test plans

demonstrate the ability to provide meaningful and clear test execution results

advanced in written and spoken English

experience with Playwright is a big plus

experience in managing Test Automation teams is a big plus

experience with shadow DOM automation is a big plus

","text":"Our requirements:"},{"content":"

work with trending technologies such as IoT and BLE

fast-paced and dynamic startup environment, flat structure

B2B contract or a permanent agreement

competitive salary and stock option plan

remote or hybrid work (office in Krakow)

collaborative and self-organized environment

flexible working hours

private medical care, cafeteria system

","text":"We offer: "}],"closing":"Kontakt.io is a fast-growing company. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\n1. Lead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n2. Have a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n3. Challenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n4. Execute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n5. Act with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/97236094-5092-494d-a1ed-1a269735c811","apply":"https://jobs.lever.co/kontakt/97236094-5092-494d-a1ed-1a269735c811/apply"}},{"id":"017cb0e4-444c-4511-9138-5867fc9e3ae5","text":"Customer Success Engineer (East Coast)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"East Coast","team":"Customer Success"},"content":{"description":"Kontakt.io is looking for a rockstar Customer Success Engineer with 3-5 years experience in B2B Cloud Solution-as-a-Service success and support delivery that wants to take on a new challenge forming a new east-coast success team. A growth business, Kontakt.io still maintains a strong startup identity: you will get to work with sales and engineering, product leadership and field teams, ensuring our users get the best out of the solutions we deliver.   \n\nAbout Kontakt.io \nAt Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe & sustainable indoor environment.  We are in a growth spree and are forming new teams across all our operations. It is an energising time to join a team of dreamers and makers as we take the business to $100M+ ARR. We are results not effort oriented and we leave our egos at the door as we work together to help our customers succeed. If you are a self starter who thrives in a fast paced environment, we want to meet you!  \n\nJob Description\nYou will be responsible for developing customer relationships that promote retention and loyalty. As an entrepreneur, you are involved in aggressively growing the business by helping customers and partners get the value of indoor location services. As a key member of the Professional Services group, you are working hand-in-hand with the sales and engineering organisation covering all aspects of the technology and initial implementations. \n","descriptionHtml":"","lists":[{"content":"

Experience in Customer Service, cloud based support systems and electronics/technology experience troubleshooting hardware, software, operating systems, performance issues and overall systems knowledge

Expertise in customer service skills with the ability to partner with business functions and technical support functions to deliver customer value 

Experience working within a technical support positionUnderstanding how API integrations work

Experience in providing hands on support and diagnose technical issues 

Experience in guiding customers (remotely or onsite) how to deploy the solution

Hands on experience in preparing documents (user guides, training and onboarding materials, etc.) and managing FAQ/Wiki with technical support information

Intermediate understanding of programming and basic knowledge of script languages (python etc).

Prior professional experience in applications based on BLE, RTLS solutions including fleet management, micro-location services, asset tracking is a huge plus

Proven success working independently, autonomously, & reliably, exceeding metrics

Proven success working 100% remote in prior positions & are experienced working with a distributed, national team.

Willingness to work on an East Coast, US (EST)

","text":"Our Requirements"},{"content":"

Going above & beyond to provide world class customer experiences, resolve customer inquiries, and overall put our customers first providing continuous customer value 

Owning the implementation and launch life-cycle for new customers

Providing technical analysis and resolution of underlying problems through Zendesk, emails, phone

Proactively providing customer training/onboarding calls to help clients find success in the Kontakt.io platform. These topics span from sales email content best practices to implementing an integration

Providing appropriate documentation on the reported issues and providing regular status reports to internal stakeholders and external customers

Adhering to SLAs (Service Level Agreements),maintain a high level of customer relations through responsiveness and focus on ensuring customer satisfaction

Reporting and recording customer issues and implement solutions.

Engaging with broader team members to identify and resolve technical issues

Conducting defined processes and solutions, such as compliance to escalation procedures and customer support processes

Supporting technically the sales & marketing team and current sales process.

","text":"Your work will include"}],"closing":"Kontakt.io Virtues and Culture\nLead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n\nHave a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n\nExecute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/017cb0e4-444c-4511-9138-5867fc9e3ae5","apply":"https://jobs.lever.co/kontakt/017cb0e4-444c-4511-9138-5867fc9e3ae5/apply"}},{"id":"81e16f50-76de-458c-ba16-4cc4638bf2c0","text":"Customer Success Engineer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Charleston, South Carolina Metropolitan Area","team":"Customer Success"},"content":{"description":"Kontakt.io is looking for a rockstar Customer Success Engineer with 3-5 years experience in B2B Cloud Solution-as-a-Service success and support delivery that wants to take on a new challenge forming a new east-coast success team. A growth business, Kontakt.io still maintains a strong startup identity: you will get to work with sales and engineering, product leadership and field teams, ensuring our users get the best out of the solutions we deliver.   \n\nAbout Kontakt.io \nAt Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe & sustainable indoor environment.  We are in a growth spree and are forming new teams across all our operations. It is an energising time to join a team of dreamers and makers as we take the business to $100M+ ARR. We are results not effort oriented and we leave our egos at the door as we work together to help our customers succeed. If you are a self starter who thrives in a fast paced environment, we want to meet you!  \n\nJob Description\nYou will be responsible for developing customer relationships that promote retention and loyalty. As an entrepreneur, you are involved in aggressively growing the business by helping customers and partners get the value of indoor location services. As a key member of the Professional Services group, you are working hand-in-hand with the sales and engineering organisation covering all aspects of the technology and initial implementations. \n","descriptionHtml":"","lists":[{"content":"

Experience in Customer Service, cloud based support systems and electronics/technology experience troubleshooting hardware, software, operating systems, performance issues and overall systems knowledge

Expertise in customer service skills with the ability to partner with business functions and technical support functions to deliver customer value 

Experience working within a technical support positionUnderstanding how API integrations work

Experience in providing hands on support and diagnose technical issues 

Experience in guiding customers (remotely or onsite) how to deploy the solution

Hands on experience in preparing documents (user guides, training and onboarding materials, etc.) and managing FAQ/Wiki with technical support information

Intermediate understanding of programming and basic knowledge of script languages (python etc).

Prior professional experience in applications based on BLE, RTLS solutions including fleet management, micro-location services, asset tracking is a huge plus

Proven success working independently, autonomously, & reliably, exceeding metrics

Proven success working 100% remote in prior positions & are experienced working with a distributed, national team.

","text":"Our Requirements"},{"content":"

Going above & beyond to provide world class customer experiences, resolve customer inquiries, and overall put our customers first providing continuous customer value 

Owning the implementation and launch life-cycle for new customers

Providing technical analysis and resolution of underlying problems through Zendesk, emails, phone

Proactively providing customer training/onboarding calls to help clients find success in the Kontakt.io platform. These topics span from sales email content best practices to implementing an integration

Providing appropriate documentation on the reported issues and providing regular status reports to internal stakeholders and external customers

Adhering to SLAs (Service Level Agreements),maintain a high level of customer relations through responsiveness and focus on ensuring customer satisfaction

Reporting and recording customer issues and implement solutions.

Engaging with broader team members to identify and resolve technical issues

Conducting defined processes and solutions, such as compliance to escalation procedures and customer support processes

Supporting technically the sales & marketing team and current sales process.

","text":"Your work will include"}],"closing":"Kontakt.io Virtues and Culture\nLead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n\nHave a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n\nExecute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/81e16f50-76de-458c-ba16-4cc4638bf2c0","apply":"https://jobs.lever.co/kontakt/81e16f50-76de-458c-ba16-4cc4638bf2c0/apply"}},{"id":"ec472ffc-9b00-42c6-927a-8b2150611668","text":"Director of Marketing, Lead Generation","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York","team":"Sales&Marketing"},"content":{"description":"With the aim of bringing Kontakt.io growth to the next level, we are opening Director of Marketing, Lead Generation position in our marketing department.\n\nWe are looking for a self-driven, creative, and analytical marketing rockstar who will be in charge of developing and executing effective multi-channel campaigns that drive new leads and nurture active accounts. You will play a critical role in the next phase of growth by delivering sales-ready leads to achieve customer acquisition and revenue goals.\n","descriptionHtml":"","lists":[{"content":"

Serve as our Demand Generation leader, developing the strategy for how the company generates demand for our solutions amongst our target audiences

Own website end-to-end, recommending and implementing improvements to increase conversions

Create and qualify leads through lead-generation initiatives including SEM, SEO, retargeting, content syndication, nurture programs, social media, email campaigns, webinars and other lead-generating opportunities

Manage top of funnel activities through collaboration with Sales Development Representatives and maintain data accuracy for accounts, leads and contacts and any marketing campaign-related data and activities in Salesforce

Own the quarterly planning process for the demand generation budget, ensuring that programs are executed and funds are allocated to maximize program ROI and meet our sales goals

Optimize our marketing automation and lead nurturing processes

Manage reports and dashboards to provide visibility in marketing campaign results including inbound channel performance, lead distribution, opportunity stages, pipeline contribution, and ROI

","text":"Responsibilities"},{"content":"

5+ years of experience marketing in B2B technology, preferably SaaS

3+ years of demand generation or online marketing experience across mid-market and/or enterprise accounts

Demonstrable experience leading and managing SEO/SEM, retargeting, email, social media and/or display advertising campaigns

Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and convert

Strong analytical skills and proven ability to use data to optimize campaign performance and identify new opportunities

","text":"Qualifications"},{"content":"

Excellent written and verbal communications

Hands-on experience with Hubspot is a must

Roll up your sleeves hands-on attitude

Embraces the challenge of building a business

Creative growth hacker who can create leverage from unexpected sources

Ability to independently analyze, recommend and act

Comfort in fast-paced and flexible environment

Hands-on experience with Saleforce a plus

","text":"Skills"}],"closing":"Kontakt.io Virtues and Culture\nCustomer Leadership - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\nGrowth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\nChallenge, inspiration and respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\nSystematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\nActing with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/ec472ffc-9b00-42c6-927a-8b2150611668","apply":"https://jobs.lever.co/kontakt/ec472ffc-9b00-42c6-927a-8b2150611668/apply"}},{"id":"eb87a0b8-826f-48d4-b3d4-496f469fc376","text":"Senior Product Manager (Workspaces Apps)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York","team":"Product"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe & sustainable indoor environment. \n\nOver the past 24 months Kontakt.io has entered a new growth trajectory steaming from the workspaces vertical. We grew from 30 to 90 people, and quadrupled our ARR - all while remaining extremely capital efficient. Now, we are entering the next stage of growth taking the business from $10M+ to $100M+ ARR. \n\nAs a Sr. Product Manager at Kontakt.io, you’ll take on the exciting challenge of becoming the CEO of a newly launched B2B SaaS-product suite. Your mission is to make Kontakt.io the No1 indoor location solution provider for the workspaces vertical. The goal for 2023 is to create $10M+ in net new ARR, and launch a hand-full of new apps targeting the underserved SME market. \n\nYou will drive the whole portfolio of our Apps. You will own the roadmap, delivery and ARR scale up of the Kio Cloud Applications for Workspaces. You will help create and drive the strategy, vision, and roadmap, with a high degree of ownership over critical features and the customer experience. You’ll need excellent business analysis skills as well as the product planning/SCRUM management chops to keep multiple parallel work streams going at the same time. You will be responsible for working with an array of stakeholders including the CEO, CRO and VP Engineering to plan and drive product development and go to market. You will report to the CEO.\n","descriptionHtml":"","lists":[{"content":"

Breath our product principles of building human centric, dead simple, and completely reliable products 

Define the requirements in MRDs and PRDs including phased scopes and ensure its timely execution

Work closely with other departments to ensure alignment on the vision and execution 

Lead requirements gathering effort on the epics and stories as needed — consulting with product management, and other stakeholders (Sales in particular)

Engage and work closely with UX/UI designer to build the designs which are aligned with the vision and Kontakt.io strategy

Work closely with with engineering team (fullstack and frontend engineers) to ensure timely delivery of new features and stability of the solution

Participate in product pilot and rollout testing, visit customers to gather first hand feedback

Research and leverage consumer insights and competitive intelligence to inform product strategy

Define and shape future pricing strategy

Work with key stakeholders to develop strategic initiatives and then work to evolve those initiatives into detailed programs/ project plans (including roadmaps, budget, and resource planning)

Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders

Track project timeline and ensure key milestones are met

Manage all aspects of in-life products, including customer feedback, requirements, and issues

","text":"Responsibilities"},{"content":"

6+ years of product management experience building products from conception to launch

Workspaces experience is a plus

Track of successfully launching SaaS products between $0-10M ARR that are 10x better than competition

Experience with self-service and product lead growth 

Experience with in-App analytics (e.g. Pendo, Amplitude) and NPS 

Prior experience working real-time time series data

Hardware experience is a plus

Experience with cloud environments (e.g., AWS, Microsoft Azure and Google Cloud) 

Comfortable in non-structured, high-urgency and intense environment

Ability to do whatever it takes to get the job done

A self-starter with excellent quantitative, analytical and interpersonal communication skills

Entrepreneurial spirit & ability to wear many hats with minimal direction

Ability to communicate business and product stories in concise compelling way to drive alignment and buy-in across the organization

Track record of thinking outside the box and propose new solutions to existing problems from a product perspective

","text":"Qualifications"}],"closing":"Kontakt.io Virtues and Culture\nCustomer Leadership - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\nGrowth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\nChallenge, inspiration and respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\nSystematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\nActing with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/eb87a0b8-826f-48d4-b3d4-496f469fc376","apply":"https://jobs.lever.co/kontakt/eb87a0b8-826f-48d4-b3d4-496f469fc376/apply"}},{"id":"5528d040-94f0-438a-af4e-79220fce6618","text":"Senior Product Manager (AI/ML)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Poland","team":"Product"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe & sustainable indoor environment.\n\nOver the past 24 months, Kontakt.io has entered a new growth trajectory steaming from the smart building vertical. We grew from 30 to 90 people and quadrupled our ARR - all while remaining extremely capital efficient. Now, we are entering the next growth stage, taking the business from $10M+ to $100M+ ARR.\n\nAs a Sr. Product Manager at Kontakt.io, you’ll take on the exciting challenge of becoming the CEO of our Kio Cloud. Your mission is to make Kontakt.io the No1 indoor location solution provider. \n\nYou will drive the Kio Cloud Product portfolio from the backend to data streams, including the AI Location Engine and Occupancy Engine using Thermal Imaging and AI. You will help create and drive the strategy, vision, and roadmap, with a high degree of ownership over critical features and the customer experience. You’ll need excellent business analysis skills as well as product planning/ SCRUM management chops to keep multiple parallel work streams going at the same time. You will be responsible for working with an array of stakeholders, including the CEO, CRO and VP of Engineering, to plan and drive product development and go to market. You will report to the US-based VP of Product.\n\n","descriptionHtml":"","lists":[{"content":"

Lead product development, design and strategy of the Kio Cloud, all APIs, BLE-based Location Engine algorithm development and AI model development for Thermal Occupancy Engines 

Work with the Kio Cloud engineering team (software engineers, data scientists) and key cross-functional 3rd party partners to prioritize and deliver the roadmap

Work closely with other departments to ensure alignment on the vision and execution (R&D, Operations, Sales, Marketing, Customer Success, etc.)

Lead requirements gathering effort on the epics and stories as needed — consulting with product management and other stakeholders

Lead and devise strategic experiments and exploratory tests to continually enhance overall computation engine performance as well as the platform’s ability to learn

Engage and work closely with data scientists and engineers, helping prioritize features, tracking and validating product development and working on product launch plans

Participate and provide product guidance on over-engineering and data science innovation initiatives

Participate in product pilot and rollout testing

Work with key stakeholders to develop strategic initiatives and then work to evolve those initiatives into detailed programs/ project plans (including roadmaps, budget, and resource planning)

Provide expert guidance on pre-rollout test strategy and best practices

Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders

Track project timeline and ensure key milestones are met

Manage all aspects of the rolled-out product, including customer feedback, requirements, and issues

","text":"Responsibilities: "},{"content":"

Technical degree in engineering, computer science, mathematics/data science or related field

Start-up experience working in a minimally-structured environment

6+ years of product management experience building products from ideation to launch

Familiarity with the data science model development lifecycle (data preparation, model training, etc.)

Understanding of SaaS architecture patterns such as microservices; non-relational databases, etc., as well as high-velocity data pipelines required for IoT applications

Experience with cloud environments (e.g., AWS, Microsoft Azure and Google Cloud)

Proven understanding of AI/ML concepts and algorithms and/or processes related to the model development lifecycle and want to learn more. For example, in the areas of people detection, real-time location and tracking is a plus

Experience with complex-stack products and solutions that include both hardware and software is a plus

Ability to work efficiently in a fast-paced, start-up environment and do whatever it takes to get the job done

A self-starter with excellent quantitative, analytical and interpersonal communication skills

Entrepreneurial spirit & ability to wear many hats with minimal direction

Excellent ability to communicate business and product stories in a concise, compelling way to drive alignment and buy-in across the organization to both technical and non-technical audiences

","text":"Qualifications: "},{"content":"

Revenue of the product

Product and feature deployments up to twice weekly

Specific product goals (Not listing these publicly as they relate to our IP)

Backlog prioritization kept up to date with Sprint planning and delivery schedules

Roadmap updates on a quarterly basis

Writing PRDs, features are thoroughly documented and simple to understand; support requests are kept within target levels

Built and can use/present product analytics data to ensure we are capturing key insights about product performance in the wild

","text":"KPIs:"}],"closing":"Virtues and Culture\nCustomer leadership is the key. If a customer has a problem, we don’t wait. We understand what customer needs, and we tailor our services and products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\nGrowth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, and explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve.\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance toward discrimination of any kind. We respect the environment.\nSystematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learning.\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/5528d040-94f0-438a-af4e-79220fce6618","apply":"https://jobs.lever.co/kontakt/5528d040-94f0-438a-af4e-79220fce6618/apply"}},{"id":"63d3cd3d-34b9-4c4a-a06e-11b3c6ee8e20","text":"Senior Product Manager (Healthcare Apps)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York","team":"Product"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe & sustainable indoor environment. \n\nOver the past 24 months Kontakt.io has entered a new growth trajectory steaming from the healthcare vertical. We grew from 30 to 90 people, and quadrupled our ARR - all while remaining extremely capital efficient. Now, we are entering the next stage of growth taking the business from $10M+ to $100M+ ARR. \n\nAs a Sr. Product Manager at Kontakt.io, you’ll take on the exciting challenge of becoming the CEO of a newly launched B2B SaaS-product suite. Your mission is to make Kontakt.io the No1 indoor location solution provider for the healthcare vertical. The goal for 2023 is to deploy our applications in 100+ hospitals, create $10M+ in net new ARR, and launch a hand-full of new apps targeting the underserved SME market. \n\nYou will drive the whole portfolio of our Apps. You will own the roadmap, delivery and ARR scale up of the Kio Cloud Applications for healthcare. You will help create and drive the strategy, vision, and roadmap, with a high degree of ownership over critical features and the customer experience. You’ll need excellent business analysis skills as well as the product planning/SCRUM management chops to keep multiple parallel work streams going at the same time. You will be responsible for working with an array of stakeholders including the CEO, CRO and VP Engineering to plan and drive product development and go to market. You will report to the CEO.\n","descriptionHtml":"","lists":[{"content":"

Breath our product principles of building human centric, dead simple, and completely reliable products 

Define the requirements in MRDs and PRDs including phased scopes and ensure its timely execution

Work closely with other departments to ensure alignment on the vision and execution 

Lead requirements gathering effort on the epics and stories as needed — consulting with product management, and other stakeholders (Sales in particular)

Engage and work closely with UX/UI designer to build the designs which are aligned with the vision and Kontakt.io strategy

Work closely with with engineering team (fullstack and frontend engineers) to ensure timely delivery of new features and stability of the solution

Participate in product pilot and rollout testing, visit customers to gather first hand feedback

Research and leverage consumer insights and competitive intelligence to inform product strategy

Define and shape future pricing strategy

Work with key stakeholders to develop strategic initiatives and then work to evolve those initiatives into detailed programs/ project plans (including roadmaps, budget, and resource planning)

Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders

Track project timeline and ensure key milestones are met

Manage all aspects of in-life products, including customer feedback, requirements, and issues

","text":"Responsibilities"},{"content":"

6+ years of product management experience building products from conception to launch

Healthcare experience is a plus

Track of successfully launching SaaS products between $0-10M ARR that are 10x better than competition

Experience with self-service and product lead growth 

Experience with in-App analytics (e.g. Pendo, Amplitude) and NPS 

Prior experience working real-time time series data

Hardware experience is a plus

Experience with cloud environments (e.g., AWS, Microsoft Azure and Google Cloud) 

Comfortable in non-structured, high-urgency and intense environment

Ability to do whatever it takes to get the job done

A self-starter with excellent quantitative, analytical and interpersonal communication skills

Entrepreneurial spirit & ability to wear many hats with minimal direction

Ability to communicate business and product stories in concise compelling way to drive alignment and buy-in across the organization

Track record of thinking outside the box and propose new solutions to existing problems from a product perspective

","text":"Qualifications"}],"closing":"Kontakt.io Virtues and Culture\nCustomer Leadership - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\nGrowth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\nChallenge, inspiration and respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\nSystematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\nActing with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/63d3cd3d-34b9-4c4a-a06e-11b3c6ee8e20","apply":"https://jobs.lever.co/kontakt/63d3cd3d-34b9-4c4a-a06e-11b3c6ee8e20/apply"}},{"id":"228d9b7f-0836-46b3-8913-acccef8700d1","text":"Account Executive (US)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"East Coast","team":"Sales&Marketing"},"content":{"description":"Kontakt.io is a leader in location IoT. Our mission is to simplify the delivery of location and sensor data insights. We create the data foundation that drastically improves and automates decision making in resource planning, operations, and customer experience workflows.\n\nKontakt.io’s portfolio of complete IoT and location solutions combine hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations. Today, we serve over 2,000 customers across diverse sizes and industries, from transportation and logistics to manufacturing, healthcare, airports, governments and public spaces. They use Kontakt.io to reduce emergency incident time, decrease asset search-times, introduce activity-based-costing, automate manual processes, digitize physical order traceability or prevent machine downtimes. \n\nWith the aim of bringing Kontakt.io growth to the next level, we are opening position of Account Executive\n\nAs an Account Executive you will get the chance to work with top-level technical sales professionals. \n","descriptionHtml":"","lists":[{"content":"

Achieve and exceed sales quota through identifying, qualifying, and closing business

Manage complete sales-cycles, presenting Kontakt.io’s USPs to C-level executives

Drive upsell opportunities into Kontakt.io’s existing client base in your territory

Establish trusted relationships with clients through consultative sales approach

Build market sector knowledge/intelligence and become a trusted advisor to your clients

Evangelize how Kontakt.io’s evolving product line solves complex business problems

Work with Sales Development and Customer Success to manage the entire customer journey

Properly document and track all prospect and customer information in the CRM

","text":"Responsibilities include:"},{"content":"

BA/BS degree

2+ years of quota carrying software or technology solution sales and account management experience

Track record of over-achieving quota (top 5-10% of a company) in past positions

Experience managing and closing complex sales cycles – demonstrated ownership of all aspects of territory management

Strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies

Strong and demonstrated written, verbal and presentation skills

Experience working with CRM

Energetic and outgoing personality, excited at an opportunity to build a company

Languages: fluent English speaker

Availability to travel: 20%

","text":"Qualifications"}],"closing":"Kontakt.io is a fast-growing startup. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\nLead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first\nHave a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment\nExecute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/228d9b7f-0836-46b3-8913-acccef8700d1","apply":"https://jobs.lever.co/kontakt/228d9b7f-0836-46b3-8913-acccef8700d1/apply"}},{"id":"0869e605-7a30-493f-9eca-a911458ae2cc","text":"Senior DevSecOps Engineer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Poland","team":"Engineering"},"content":{"description":"About Kontakt.io \nKontakt.io is the industry leader in indoor environmental, location, and occupancy services using Bluetooth Low Energy (BLE ®). Our mission is to deliver human-building interfaces that provide people with delightful, useful, and safe indoor experiences to help make buildings work for people. We are out to define a new building DNA that is human-centric. We build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for in a safe & sustainable indoor environment.\n\nWe started in 2013 when Kontakt.io built the first enterprise-graded BLE beacon solution for building-mobile interfaces. Since then, we have provided BLE solutions to over 30,000 end-users, delivered via +1,100 partners using +3 million IoT devices in the field. Today our solutions cover approximately one billion sq ft. We continue to be a pioneer in the field, with a focus on Smart Buildings in Healthcare and Corporate Real Estate Spaces.\n\nWe are currently looking for a Senior DevSecOps Engineer\n\nThe DevSecOps is responsible for driving security standards and implementation at Kontakt.io, a fast-paced growing startup in the next stages of expansion of our SaaS platform. \n\nWe are looking for a person who can work independently with the ability to take ownership of the solution and look at the problem from a product perspective, suggest proper solutions, and then execute against them. Someone who works best in a fast-paced environment, desires growth, takes risks on bold ideas and is open to learning from other world-class engineers.\nWe are looking for a person who wants to take a chance and accept a challenge of the unknown. Someone who is able to make a decision without having all data.\n\n","descriptionHtml":"","lists":[{"content":"

lead design, development, and implementation of security standards and continuous security control monitoring

recommend, trial & implement security monitoring tools at all levels of infrastructure

manage and resolve security incidents and improvements

audit various aspects of the organization's security

work closely with DevOps team to manage and automate IT infrastructure

CI/CD pipeline management

set up monitoring and alerting of multiple environments

participate in 24/7 on-call rotation

collaborate with the engineering team to define and implement solutions with external and internal cloud services features

","text":"You will be expected to:"},{"content":"

ability to demonstrate expertise in Security Operations

experience with Kubernetes running in cloud environments such as AWS

knowledge of information security concepts and technologies such as IDS, internet gateways, SIEM, HIDS, NIDS, web application firewalls, and vulnerability management tools

experience in using tools such as Terraform, Chef, Ansible etc.

good understanding of Linux/Unix operating system

fluency with scripting and automation languages such as Python, Ruby, Bash, etc.

networking experience: load balancing, network security, standard network protocols

exposure to a DevOps with a background in Server Operations or Systems Administration

experience in working with REST and RPC APIs

an autonomous / self-managed work style

strong communication and collaboration skills, with a good understanding of English, both verbal and written 

team player with the ability to operate in a fast-paced, ever-changing work environment

fast-paced and dynamic startup environment, flat structure

B2B contract or a permanent agreement

competitive salary and stock option plan

work with cutting-edge technologies

100% remote or hybrid work (office in Krakow)

Linux or macOS laptop, depending on your preference

collaborative and self-organized environment

flexible working hours

private medical care, cafeteria system

","text":"Our requirements:"}],"closing":"Kontakt.io is a fast-growing company. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\nLead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customers need and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first\nHave a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment\nExecute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings \nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/0869e605-7a30-493f-9eca-a911458ae2cc","apply":"https://jobs.lever.co/kontakt/0869e605-7a30-493f-9eca-a911458ae2cc/apply"}},{"id":"db16d3be-94ef-49e6-a84f-a7b0f3ff6a0e","text":"Senior iOS Developer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Poland","team":"Engineering"},"content":{"description":"About Kontakt.io \nKontakt.io is the industry leader in indoor environmental, location, and occupancy services using Bluetooth Low Energy (BLE ®). Our mission is to deliver human-building interfaces that provide people with delightful, useful, and safe indoor experiences to help make buildings work for people. We are out to define a new building DNA that is human-centric. We build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for in a safe & sustainable indoor environment.\n\nWe started in 2013 when Kontakt.io built the first enterprise-graded BLE beacon solution for building-mobile interfaces. Since then, we have provided BLE solutions to over 30,000 end-users, delivered via +1,100 partners using +3 million IoT devices in the field. Today our solutions cover approximately one billion sq ft. We continue to be a pioneer in the field, with a focus on Smart Buildings in Healthcare and Corporate Real Estate Spaces.\n\nWe are currently looking for Senior iOS Developer. \n\nYou will be responsible for delivering well-designed and optimized mobile apps development solutions for iOS mobile platforms. You will join the newly created small team of mobile developers. \n\nWe are looking for a person who can work independently with the ability to take ownership of the solution and look at the problem from a product perspective, suggest proper solutions, and then execute against them. Someone who works best in a fast-paced environment, desires growth, takes risks on bold ideas, and is open to learn from other world-class engineers.\n","descriptionHtml":"","lists":[{"content":"

build from scratch top- quality applications for the iOS platform

translate designs and wire-frames into high-quality code

advise on the feature designs and future development of the mobile applications

create and maintain mobile SDK used for communication with our products (BLE technology)

ensure the high performance, quality and responsiveness of the application

identify the application bottlenecks and fix bugs

continuously discover and implement new technologies in the applications

","text":"You will be expected to: "},{"content":"

expertise in mobile technologies with a few years of extensive commercial experience in building mobile applications for iOS

experience in building apps from scratch

experience in maintaining applications, crash analytics, remote debugging, and continuous integration

hands-on experience in using Swift 4+ and Objective-C to develop iOS Apps

experience with REST API development

experience working with Bluetooth stack (BLE)

familiarity with App Store and App Store Connect platform

knowledge of MVC and/or MVVM

experience with iOS platform technologies such as Core Animation, Core Graphics, and Core Text

very good command of English

experience with other mobile technologies will be appreciated

fast-paced and dynamic startup environment, flat structure

B2B contract or a permanent agreement

competitive salary and stock option plan

work with our IoT experts and trending technologies

remote or hybrid work (office in Krakow)

collaborative and self-organized environment

flexible working hours

private medical care, cafeteria system

","text":"Our requirements: "}],"closing":"Kontakt.io is a fast-growing company. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\n1. Lead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n2. Have a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n3. Challenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n4. Execute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n5. Act with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/db16d3be-94ef-49e6-a84f-a7b0f3ff6a0e","apply":"https://jobs.lever.co/kontakt/db16d3be-94ef-49e6-a84f-a7b0f3ff6a0e/apply"}},{"id":"bc61042c-f7f8-46ed-95d9-418352f6a9b2","text":"Sales Development Representative","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Charleston, South Carolina Metropolitan Area","team":"Sales&Marketing"},"content":{"description":"Kontakt.io is a leader in location IoT. Our mission is to simplify the delivery of location and sensor data insights. We create the data foundation that drastically improves and automates decision making in resource planning, operations, and customer experience workflows\nKontakt.io’s portfolio of complete IoT and location solutions combine hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations. Today, we serve over 2,000 customers across diverse sizes and industries, from transportation and logistics to manufacturing, healthcare, airports, governments and public spaces. They use Kontakt.io to reduce emergency incident time, decrease asset search-times, introduce activity-based-costing, automate manual processes, digitize physical order traceability or prevent machine downtimes \n\nSales Development Representative\n\nThe ideal candidate is an energetic self-starter with the ability to identify influencers and key decision makers within accounts. You will discover qualified opportunities by responding to inbound interests and targeted outbound prospects to build rapport and establish long-term relationships. \n","descriptionHtml":"","lists":[{"content":"

Bachelor's degree in Business or a related field

At least 1 - 2 years' of relevant work experience

Excellent written and verbal communication skills

Ability to multi-task, organize, and prioritize work

","text":"Qialifications"},{"content":"

Drive top-of-the-funnel lead generation for account executives and sales managers

Update and manage all sales activities, opportunities, and account information in CRM

Consistently achieve monthly quota of qualified opportunities

","text":"Responsbilities"}],"closing":"Kontakt.io is a fast-growing startup. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\n\nLead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first\n\nHave a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment\n\nExecute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings\n\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/bc61042c-f7f8-46ed-95d9-418352f6a9b2","apply":"https://jobs.lever.co/kontakt/bc61042c-f7f8-46ed-95d9-418352f6a9b2/apply"}},{"id":"3e081539-dc3f-4c26-92a2-b4720f6b9490","text":"Senior Front-end Developer (Angular)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Poland","team":"Engineering"},"content":{"description":"Kontakt.io is a leader in location IoT. Our mission is to simplify the delivery of location and sensor data insights. We create the data foundation that drastically improves and automates decision making in resource planning, operations, and customer experience workflows.\nOur portfolio of complete IoT and location solutions combine hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations. Today, we serve over 2,000 customers across diverse sizes and industries, from transportation and logistics to manufacturing, healthcare, airports, governments and public spaces. They use Kontakt.io to reduce emergency incident time, decrease asset search-times, introduce activity-based-costing, automate manual processes, digitize physical order traceability or prevent machine downtimes.\n\nWe are currently looking for Senior Front-end Developer (Angular) to join our Device Management team\n\nOur tech stack: Angular, TypeScript, Vanilla JS\n\nYou will be responsible for development of a family of Angular projects with our Device Management team, as well as driving one Backbone.js project to its new Angular version.\n\nWe are looking for a person who is able to work independently with ability to take ownership of the solution and look at the problem from a product perspective, suggest proper solutions and then execute against them.\n","descriptionHtml":"","lists":[{"content":"

an expertise in front-end technologies: Angular, Typescript, Vanilla JS

extensive experience building complex applications using object-oriented JavaScript/TypeScript leveraging the best of modern Web frameworks (Angular, React, Vue, etc.)

experience with building front-end JavaScript applications using RESTful interfaces

understanding the source control (Git) and build workflows and collaboration

good communication skills (English)

fast-paced and dynamic startup environment, flat structure

B2B contract or a permanent agreement

competitive salary and stock option plan

work with our IoT experts and trending technologies

remote or hybrid work (office in Krakow)

collaborative and self-organized environment

flexible working hours

private medical care, cafeteria system

","text":"Our requirements: "}],"closing":"Kontakt.io is a fast-growing company. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\n1. Lead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n2. Have a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n3. Challenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n4. Execute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n5. Act with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/3e081539-dc3f-4c26-92a2-b4720f6b9490","apply":"https://jobs.lever.co/kontakt/3e081539-dc3f-4c26-92a2-b4720f6b9490/apply"}},{"id":"c50f3967-1022-4b21-baec-1789adaafb1f","text":"Account Executive","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Charleston, South Carolina Metropolitan Area","team":"Sales&Marketing"},"content":{"description":"Kontakt.io is a leader in location IoT. Our mission is to simplify the delivery of location and sensor data insights. We create the data foundation that drastically improves and automates decision making in resource planning, operations, and customer experience workflows\nKontakt.io’s portfolio of complete IoT and location solutions combine hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations. Today, we serve over 2,000 customers across diverse sizes and industries, from transportation and logistics to manufacturing, healthcare, airports, governments and public spaces. They use Kontakt.io to reduce emergency incident time, decrease asset search-times, introduce activity-based-costing, automate manual processes, digitize physical order traceability or prevent machine downtimes \n\nAccount Executive \n\nThe ideal candidate will possess strong sales, interpersonal and organizational skills. They should be comfortable with multitasking and be able to budget their resources in order to meet the assigned quotas for their role. They should feel at ease in fast paced environment with full sales cycle deals including prospecting, lead qualification, product demonstration, and closing\n","descriptionHtml":"","lists":[{"content":"

Close business and generate revenue

Run full sales cycle deals

Meet and exceed financial goals

Build and maintain client relationships

Develop pipeline through inbound leads and prospecting

Track and record metrics throughout sales process

Develop deep product knowledge for consultive sales process

","text":"Basic responsibiltiies"},{"content":"

Close business and generate revenue

Run full sales cycle deals

Meet and exceed financial goals

Build and maintain client relationships

Develop pipeline through inbound leads and prospecting

Track and record metrics throughout sales process

Develop deep product knowledge for consultive sales process

","text":"Responsibilities"},{"content":"

Lead development, management and sales execution for Kontakt.io opportunities in the US focused on asset tracking solutions (RTLS) in the Healthcare industry

Plan and manage the sales relationship between Kontakt.io and its most important strategic partners 

Set up and negotiate frame contracts & agreements with strategic customers

Assess client needs and applying creative technical solutions for Kontakt.io products in an industrial environment

Drive application, technical and sales leadership

Conduct product demonstrations and technical presentations as well as identifying, coaching, training, technical assistance and professional development to distributors

Visit trade show and event support

When required, act as a Project Manager to ensure the final solution meets customer’s expectations

At all times maintain a strategic written plan that outlines how you will achieve your goals (strategy) and which tactics you will use to get there

","text":"To get there the Account Executive will"}],"closing":"Kontakt.io is a fast-growing startup. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\n\nLead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first\n\nHave a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment\n\nExecute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings\n\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/c50f3967-1022-4b21-baec-1789adaafb1f","apply":"https://jobs.lever.co/kontakt/c50f3967-1022-4b21-baec-1789adaafb1f/apply"}},{"id":"105888f0-e3a8-439c-b83f-8b78dc86c671","text":"Senior Product Manager (Kio Cloud)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Poland","team":"Product"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe & sustainable indoor environment.\n\nOver the past 24 months, Kontakt.io has entered a new growth trajectory steaming from the smart building vertical. We grew from 30 to 90 people and quadrupled our ARR - all while remaining extremely capital efficient. Now, we are entering the next growth stage, taking the business from $10M+ to $100M+ ARR.\n\nAs a Sr. Product Manager at Kontakt.io, you’ll take on the exciting challenge of becoming the Product Manager of our Kio Cloud. Your mission is to make Kontakt.io the No1 indoor location solution provider. \n\nYou will drive the Kio Cloud Product portfolio from the backend to data streams, including the AI Location Engine and Occupancy Engine using Thermal Imaging and AI. You will help create and drive the strategy, vision, and roadmap, with a high degree of ownership over critical features and the customer experience. You’ll need excellent business analysis skills as well as product planning/ SCRUM management chops to keep multiple parallel work streams going at the same time. You will be responsible for working with an array of stakeholders, including the CEO, CRO and VP of Engineering, to plan and drive product development and go to market. You will report to the US-based VP of Product.\n\n","descriptionHtml":"","lists":[{"content":"

Lead product development, design and strategy of the Kio Cloud, all APIs, BLE-based Location Engine algorithm development and AI model development for Thermal Occupancy Engines 

Work with the Kio Cloud engineering team (software engineers, data scientists) and key cross-functional 3rd party partners to prioritize and deliver the roadmap

Work closely with other departments to ensure alignment on the vision and execution (R&D, Operations, Sales, Marketing, Customer Success, etc.)

Lead requirements gathering effort on the epics and stories as needed — consulting with product management and other stakeholders

Lead and devise strategic experiments and exploratory tests to continually enhance overall computation engine performance as well as the platform’s ability to learn

Engage and work closely with data scientists and engineers, helping prioritize features, tracking and validating product development and working on product launch plans

Participate and provide product guidance on over-engineering and data science innovation initiatives

Participate in product pilot and rollout testing

Work with key stakeholders to develop strategic initiatives and then work to evolve those initiatives into detailed programs/ project plans (including roadmaps, budget, and resource planning)

Provide expert guidance on pre-rollout test strategy and best practices

Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders

Track project timeline and ensure key milestones are met

Manage all aspects of the rolled-out product, including customer feedback, requirements, and issues

","text":"Responsibilities: "},{"content":"

Technical degree in engineering, computer science, mathematics/data science or related field

Start-up experience (work in a minimally-structured environment)

6+ years of product management experience building products from ideation to launch

Experience with cloud environments (e.g., AWS, Microsoft Azure and Google Cloud)

Familiarity with the data science model development lifecycle (data preparation, model training, etc.)

Understanding of SaaS architecture patterns such as microservices; non-relational databases, etc., as well as high-velocity data pipelines required for IoT applications

Understanding AI/ML concepts and algorithms and/or processes related to the model development lifecycle and want to learn more (for example, in the areas of people detection, real-time location and tracking)

Experience with complex-stack products and solutions that include both hardware and software is valuable

Ability to work efficiently in a fast-paced, start-up environment and do whatever it takes to get the job done

A self-starter with excellent quantitative, analytical and interpersonal communication skills

Entrepreneurial spirit & ability to wear many hats with minimal direction

Excellent ability to communicate business and product stories in a concise, compelling way to drive alignment and buy-in across the organization to both technical and non-technical audiences

","text":"Qualifications: "},{"content":"

Revenue of the product

Product and feature deployments up to twice weekly

Specific product goals (Not listing these publicly as they relate to our IP)

Backlog prioritization kept up to date with Sprint planning and delivery schedules

Roadmap updates on a quarterly basis

Writing PRDs, features are thoroughly documented and simple to understand; support requests are kept within target levels

Built and can use/present product analytics data to ensure we are capturing key insights about product performance in the wild

","text":"KPIs:"}],"closing":"Virtues and Culture\nCustomer leadership is the key. If a customer has a problem, we don’t wait. We understand what customer needs, and we tailor our services and products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\nGrowth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, and explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve.\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance toward discrimination of any kind. We respect the environment.\nSystematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learning.\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/105888f0-e3a8-439c-b83f-8b78dc86c671","apply":"https://jobs.lever.co/kontakt/105888f0-e3a8-439c-b83f-8b78dc86c671/apply"}},{"id":"861f6b0d-4d64-4997-979c-18d0ae17281a","text":"Sales Development Representative","categories":{"commitment":null,"department":null,"level":null,"location":"Kraków","team":"Sales&Marketing"},"content":{"description":"Kontakt.io Inc. is an industry leader in indoor location services and BLE beacons. Our mission is to help businesses tap into the value of indoor location and sensor data. We better connect people, locations and things to increase customer satisfaction, save costs, and improve productivity and safety.\n\nWe empower vertical business applications, with open standard APIs and AI-driven event streams to help enterprises accelerate through digital transformation. To our location-aware technology partners, we offer fleet management software, location and condition services, beacons and gateways to help them focus on core innovation, reducing time to market and costs.\n\nToday, we serve over 2,000 customers across diverse sizes and industries, from transportation and logistics to manufacturing, healthcare, airports, governments, and public spaces. We strive to delight people and make a real difference wherever possible by providing an enterprise-tailored software solution scaled to the internet.\n\nWith the aim of bringing our sales growth to the next level, we are opening\n\nSales Development Representative role (junior level)\n\nAs part of the Sales Team you will be qualifying and nurturing new business opportunities, identifying high potential leads, closing entry-level deals and, most importantly – generating pipeline. In this process, you will optimize the art of ‘inbound qualification’, develop your sales skills and use your experience to drive Kontakt.io’s growth.\n\n\n","descriptionHtml":"","lists":[{"content":"

Working closely with the Account Executives to optimize emails, pitches and qualification processes

Guiding inbound leads towards the best solution for their needs

Managing and nurturing prospects from initial interest through to qualified opportunities

Closing small-value deals and creating high-value deal pipelines for Account Executives

Researching and building new accounts (i.e. finding target accounts and contact information)

Developing highly relevant pitches and messages based on account profiles

","text":"Responsibilities include:"},{"content":"

First: A Hustler. Difficult, high pressure environments are your forte. Your mindset: targets are not to be achieved but exceeded. Rejection? That’s a learning tool to develop. You don’t need to be told to do something, you simply do it. Passion to grow and fulfill your goals are the essence of your motivation.

Second: A Closer. Connecting with people of all seniority levels comes naturally. Persuasiveness is built into your character. You know what to say ‘on the spot’ without thinking twice. Matching customers pain points with what you’re selling? You can do that in an instant. Ability to build and nurture relationships is your strong suit.

","text":"Who are you?"},{"content":"

Outstanding interpersonal and communication skills & organisational discipline are a must

University BA/BSc degree

Relevant tech sales experience (min. 1 year) and a true sales mindset, we expect you to have B2B tech experience

Must be able to grasp and communicate about technology products

Knowledge of various outbound lead-generation tools 

Experience in inbound/outbound sales prospecting

Fluent written and spoken English is a must. Fluent knowledge of any additional language – Spanish, Italian, German, French, etc. would be a big advantage.

competitive salary and stock option plan

monthly sales commission based on the results

fast-paced and dynamic startup environment, flat structure

work with cutting-edge technologies

hybrid work (office in Krakow)

collaborative and self-organized environment

flexible working hours

private medical care, cafeteria system

","text":"Further Qualifications"}],"closing":"Kontakt.io is a fast-growing company. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\n\nLead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customers need and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n\nHave a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n\nExecute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/861f6b0d-4d64-4997-979c-18d0ae17281a","apply":"https://jobs.lever.co/kontakt/861f6b0d-4d64-4997-979c-18d0ae17281a/apply"}}],"hasNext":false}