{"data":[{"id":"5ad672b5-e357-4b80-bc18-b7b151168046","text":"Tech Support Team Manager - System Helpdesk","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Cracow","team":"Support"},"content":{"description":"About Kontakt.io \nAt Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for in a safe & sustainable indoor environment.  \nWe are on a growth spree and are forming new teams across all our operations. It is an energising time to join a team of dreamers and makers as we take the business to $100M+ ARR. We are results, not effort oriented, and we leave our egos at the door as we work together to help our customers succeed. If you are a self-starter who thrives in a fast-paced environment, we want to meet you!  \n\n Tech Support Team Manager - System Helpdesk \n\nWe are looking for an enthusiastic rockstar leader who will be in charge of building and leading a team of expert-level support professionals. The person will play a key role in the next stage of Kontakt.io's growth by providing a world-class customer experience and ensuring our users get the best out of the solutions we deliver.\n\n","descriptionHtml":"","lists":[{"content":"

Building and managing a team of technical support professionals;

Going above & beyond to provide world-class customer experiences, resolve customer inquiries, and overall put our customers first, providing continuous customer value;

Driving and making continuous improvements to the Kontakt.io customer support playbook;

Managing SLAs (Service Level Agreements) across the portfolio and maintaining a high level of customer relations through responsiveness and focus on ensuring customer satisfaction;

Implementing workflows and best practices; 

Maintaining strong product knowledge in the team; 

Identifying systematic issues and working with engineering and product management; 

Providing regular status reports to internal stakeholders and external customers;

Conducting defined processes and solutions, such as compliance with escalation procedures and customer support processes;

Managing support system integrations with our leader national accounts;

Engaging with broader team members to identify and resolve technical issues;

As needed, occasional customer-based travel (<10%).

","text":"Your work will include:"},{"content":"

Fluent English speaking and writing skills; 

5+ years of experience in a help desk or technical support role;

At least 2 years of experience in a management or leadership role;

A Bachelor's degree in Computer Science or a related field is preferred.

Strong technical skills and knowledge of software and hardware troubleshooting;

Experience with customer service and support software, Zendesk or ServiceNow are preferred;

Understanding how API integrations work;

Background in wireless systems is an advantage. 

Proven ability to lead and manage a team of technical support professionals;

Proven ability to prioritize and manage multiple tasks simultaneously;

Experience in recruiting, mentoring and coaching team members to improve their skills and performance;

Experience in creating and implementing standard operating procedures (SOPs) to improve support processes;

Strong communication skills, both verbal and written.

Strong customer service skills and ability to communicate effectively with clients;

Proven ability to handle customer complaints and resolve conflicts in a timely and professional manner.

Ability to analyze data and identify trends and patterns to improve help desk performance;

Ability to work with data to create reports and identify areas for improvement.

Ability to work in a fast-paced, high-pressure environment;

Willingness to work outside regular business hours and be on call for emergencies;

Willingness to work in shifts (8 am- 8 pm CET).

A positive attitude and strong work ethic;

A commitment to providing excellent customer service and support;

A willingness to learn and stay up-to-date with new technologies and support processes.

","text":"Job Requirements: "},{"content":"

attractive salary with stock options (ESOP)

fast-paced and dynamic startup environment, flat structure

work with cutting-edge technologies

collaborative and self-organised environment

flexible working hours

on-site or hybrid work (Krakow)

private medical care

cafeteria system (including Multisport card)

","text":"We offer: "}],"closing":"Kontakt.io is a fast-growing company. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\n1. Lead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n2. Have a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n3. Challenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n4. Execute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n5. Act with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/5ad672b5-e357-4b80-bc18-b7b151168046","apply":"https://jobs.lever.co/kontakt/5ad672b5-e357-4b80-bc18-b7b151168046/apply"}},{"id":"8f559f6c-14ce-4325-92a0-dd8a573288f0","text":"Sales Development Representative","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Charleston, South Carolina Metropolitan Area","team":"Sales&Marketing"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe and sustainable indoor environment. \n\nOver the past 24 months we’ve sustainably grown our team from 30 to 90 people and quadrupled our ARR - all while remaining extremely capital efficient. Now, we are entering the next stage of growth. \n\nAs we continue to scale, we are on the hunt for a Sales Development Representative. This is a chance for a motivated individual to kickstart their sales career. \n\nPosition Overview:\n\nWe are seeking a driven and motivated SDR to join our growing team. In this role, you will be responsible for generating new business opportunities and building relationships with potential customers. You will work closely with our sales team to identify and qualify leads, and will use your excellent communication and problem-solving skills to help clients understand the value of our offerings. \n","descriptionHtml":"","lists":[{"content":"

Drive top-of-the-funnel lead generation for Account Executives and Sales Manager. 

Update and manage all sales activities, opportunities, and account information in CRM.

Consistently achieve a monthly quota of qualified opportunities and understanding of how it contributes to overall potential revenue pipeline.

","text":"Key Responsibilities:"},{"content":"

At least 1+ years of professional experience (including internships, volunteer work, etc.)

Excellent communication and interpersonal skills

Strong problem-solving and decision-making abilities

Ability to work independently and as part of a team

Positive attitude and a strong desire to succeed

Self starter, coachable, able to implement feedback in a timely manner 

","text":"Qualifications:"}],"closing":"Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes—apply anyway. We are an equal opportunity employer and welcome applicants from all backgrounds to apply. \n\nKontakt.io Virtues and Culture\nLead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n\nHave a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n\nExecute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/8f559f6c-14ce-4325-92a0-dd8a573288f0","apply":"https://jobs.lever.co/kontakt/8f559f6c-14ce-4325-92a0-dd8a573288f0/apply"}},{"id":"10879600-c327-4302-b371-e658d7286283","text":"Sales Development Representative","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Charleston, South Carolina Metropolitan Area","team":"Sales&Marketing"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe and sustainable indoor environment. \n\nOver the past 24 months we’ve sustainably grown our team from 30 to 90 people and quadrupled our ARR - all while remaining extremely capital efficient. Now, we are entering the next stage of growth. \n\nAs we continue to scale, we are on the hunt for a Sales Development Representative. This is a chance for a motivated individual to kickstart their sales career. \n\nPosition Overview:\n\nWe are seeking a driven and motivated SDR to join our growing team. In this role, you will be responsible for generating new business opportunities and building relationships with potential customers. You will work closely with our sales team to identify and qualify leads, and will use your excellent communication and problem-solving skills to help clients understand the value of our offerings. \n","descriptionHtml":"","lists":[{"content":"

Drive top-of-the-funnel lead generation for Account Executives and Sales Manager. 

Update and manage all sales activities, opportunities, and account information in CRM.

Consistently achieve a monthly quota of qualified opportunities and understanding of how it contributes to overall potential revenue pipeline.

","text":"Key Responsibilities:"},{"content":"

At least 1+ years of professional experience (including internships, volunteer work, etc.)

Excellent communication and interpersonal skills

Strong problem-solving and decision-making abilities

Ability to work independently and as part of a team

Positive attitude and a strong desire to succeed

Self starter, coachable, able to implement feedback in a timely manner 

","text":"Qualifications:"}],"closing":"Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes—apply anyway. We are an equal opportunity employer and welcome applicants from all backgrounds to apply. \n\nKontakt.io Virtues and Culture\nLead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n\nHave a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n\nExecute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/10879600-c327-4302-b371-e658d7286283","apply":"https://jobs.lever.co/kontakt/10879600-c327-4302-b371-e658d7286283/apply"}},{"id":"e672115d-cd80-4dab-84a8-caafc578fa65","text":"Data Scientist","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York","team":"Engineering"},"content":{"description":"About Kontakt.io \nKontakt.io is the industry leader in indoor environmental, location and occupancy services using Bluetooth Low Energy (BLE ®). Our mission is to deliver human-building interfaces that provide people with delightful, useful, and safe indoor experiences to help make buildings work for people. We are out to define a new building DNA that is human-centric. We build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for in a safe & sustainable indoor environment.\n\nWe started in 2013 when Kontakt.io built the first enterprise-graded BLE beacon solution for building-mobile interfaces. Since then, we have provided BLE solutions to over 30,000 end users, delivered via +1,100 partners using +3 million IoT devices in the field. Today our solutions cover approximately one billion sq ft. We continue to be a pioneer in the field, with a focus on Smart Buildings in Healthcare and Corporate Real Estate Spaces.\n\nIn an increasingly connected world, massive amounts of structured and unstructured data open up new opportunities, in Kontakt.io we are building the AI Team to accelerate our initiatives by providing a novel system to estimate individual proximity via a joint model of BLE signals with other on-device sensors.\n\nWe are looking for a Data Scientist to turn complex data sets into useful information and solve global challenges.\n\nWe are looking for someone who works best in a fast-paced environment, desires growth, take risks on bold ideas, and is open to learning from other world-class engineers. We are looking for someone who is continuously looking forward to using their knowledge to solve complex business problems, has an unstoppable thirst for knowledge, and is comfortable with ongoing skills development, whether it comes to learning completely new technology or mastering relevant ML algorithms.\n","descriptionHtml":"","lists":[{"content":"

Modeling RSSI-BLE Signals for digital asset tracking and contact tracing

Interpreting the sensor data stream (time series, histogram, etc.) and using several statistical and deep learning methods to learn representations for sensing proximity

Analyzing the differential impact of the various input signals

Experimenting with level metadata (such as device models, power, signal strength, etc.)

Using machine learning and cloud technologies to enable data science capabilities at scale

Working closely with product leadership and subject matter experts to identify and develop analytics solutions, enhance product offerings and solve business problems.

","text":"Your daily work will include:"},{"content":"

University degree in Computer Science, Mathematics, Statistics, Informatics, Artificial Intelligence, Physics or a similar field

Proven experience in applying data-driven approaches to various business scenarios, including creating and using advanced analytics / Machine Learning algorithms

Experience in coding in Python

Understanding various Data Science and Machine Learning concepts and algorithms such as clustering, regression, classification, forecasting, neural networks, hyperparameters optimisation etc.

Modelling stochastic real-time data series

Outlier and anomaly detection

Data-driven storytelling and visualisation skills (with tools like Apache Superset, Tableau, QuickSight, etc.)

Customer and result-oriented personality, convincing with creative approaches

Start-up mindset

Ability to work autonomously to deliver complex projects

","text":"Job requirements:"}],"closing":"Kontakt.io Virtues and Culture\nLead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first\n\nHave a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment\n\nExecute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings\n\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/e672115d-cd80-4dab-84a8-caafc578fa65","apply":"https://jobs.lever.co/kontakt/e672115d-cd80-4dab-84a8-caafc578fa65/apply"}},{"id":"53718923-08e2-4940-8f1d-55c928b0f973","text":"Project Manager","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"remote in US","team":"Operations"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe & sustainable indoor environment. \n\nWe are in a growth spree and are forming new teams across all our operations. It is an energizing time to join a team of dreamers and makers as we take the business to $100M+ ARR. We are results not effort oriented and we leave our egos at the door as we work together to help our customers succeed. If you are a self starter who thrives in a fast paced environment, we want to meet you!\n\nWe are looking for a dynamic Project Manager to join our fast-paced and collaborative team. As a Project Manager, you will lead delivery of cutting-edge projects on time, within budget, and to the satisfaction of the customer. You will work closely with our product and engineering teams, as well as other internal stakeholders, to bring innovative Real-Time Location Systems (RTLS) solutions to life. You will have the opportunity to drive projects from concept to completion, and see the impact of your work in real-time\n","descriptionHtml":"","lists":[{"content":"

Define project scope, objectives and develop a detailed project plan that includes timelines, milestones, and deliverables in collaboration with our Senior Director of Professional Services.

Manage project resources, including staffing, equipment, and materials.

Collaborate with internal stakeholders and external partners to ensure successful project delivery.

Identify and mitigate project risks, and develop contingency plans as needed.

Manage project budget, and track and report on project financials.

Ensure that project deliverables meet the required quality standards.

Facilitate communication and collaboration between project team members and other stakeholders.

Continuously improve project management processes and procedures.

Ensure the successful delivery of projects utilizing Kontakt.io's RTLS technology and solutions to meet customer requirements.

","text":"Key Responsibilities:"},{"content":"

2-3  years of experience in project management, preferably in a technology or software development environment.

Strong leadership and communication skills.

Strong analytical and problem-solving skills.

Proven ability to manage multiple projects and priorities.

Strong attention to detail and ability to work independently.

Familiarity with Real-Time Location Systems (RTLS) and Kontakt.io's technology and solutions is a plus.

","text":"Qualifications:"}],"closing":"Kontakt.io Virtues and Culture\n\nCustomer Leadership - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n\nGrowth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve.\n\nChallenge, inspiration and respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n\nSystematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n\nActing with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/53718923-08e2-4940-8f1d-55c928b0f973","apply":"https://jobs.lever.co/kontakt/53718923-08e2-4940-8f1d-55c928b0f973/apply"}},{"id":"b6ad63aa-d39c-47b6-be62-b879de88bdf8","text":"Senior Data Scientist (EU)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"remote in EU","team":"Engineering"},"content":{"description":"About Kontakt.io \nKontakt.io is the industry leader in indoor environmental, location and occupancy services using Bluetooth Low Energy (BLE ®). Our mission is to deliver human-building interfaces that provide people with delightful, useful, and safe indoor experiences to help make buildings work for people. We are out to define a new building DNA that is human-centric. We build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for in a safe & sustainable indoor environment.\n\nWe started in 2013 when Kontakt.io built the first enterprise-graded BLE beacon solution for building-mobile interfaces. Since then, we have provided BLE solutions to over 30,000 end users, delivered via +1,100 partners using +3 million IoT devices in the field. Today our solutions cover approximately one billion sq ft. We continue to be a pioneer in the field, with a focus on Smart Buildings in Healthcare and Corporate Real Estate Spaces.\n\nIn an increasingly connected world, massive amounts of structured and unstructured data open up new opportunities, in Kontakt.io we are building the AI Team to accelerate our initiatives by providing a novel system to estimate individual proximity via a joint model of BLE signals with other on-device sensors.\n\nWe are looking for Senior Data Scientist\nto turn complex data sets into useful information and solve global challenges.\n\nWe are looking for someone who works best in a fast-paced environment, desires growth, take risks on bold ideas, and is open to learning from other world-class engineers. We are looking for someone who is continuously looking forward to using their knowledge to solve complex business problems, has an unstoppable thirst for knowledge, and is comfortable with ongoing skills development, whether it comes to learning completely new technology or mastering relevant ML algorithms.\n","descriptionHtml":"","lists":[{"content":"

Modeling RSSI-BLE Signals for digital asset tracking and contact tracing

Interpreting the sensor data stream (time series, histogram, etc.) and using several statistical and deep learning methods to learn representations for sensing proximity

Analyzing the differential impact of the various input signals

Experimenting with level metadata (such as device models, power, signal strength, etc.)

Using machine learning and cloud technologies to enable data science capabilities at scale

Working closely with product leadership and subject matter experts to identify and develop analytics solutions, enhance product offerings and solve business problems.

","text":"Your daily work will include:"},{"content":"

University degree in Computer Science, Mathematics, Statistics, Informatics, Artificial Intelligence, Physics or a similar field

At least 2-3 years of practical experience within the industry or consulting in a statistical and/or data science role, preferably in a cloud environment

Proven experience in applying data-driven approaches to various business scenarios, including creating and using advanced analytics / Machine Learning algorithms

Experience in coding in Python

Understanding various Data Science and Machine Learning concepts and algorithms such as clustering, regression, classification, forecasting, neural networks, hyperparameters optimisation etc.

Modelling stochastic real-time data series

Outlier and anomaly detection

Data-driven storytelling and visualisation skills (with tools like Apache Superset, Tableau, QuickSight, etc.)

Very good command of English

Customer and result-oriented personality, convincing with creative approaches

Start-up mindset

Ability to work autonomously to deliver complex projects

","text":"Job requirements:"}],"closing":"Kontakt.io Virtues and Culture\nLead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first\n\nHave a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment\n\nExecute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings\n\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/b6ad63aa-d39c-47b6-be62-b879de88bdf8","apply":"https://jobs.lever.co/kontakt/b6ad63aa-d39c-47b6-be62-b879de88bdf8/apply"}},{"id":"2ce7b5b7-36b8-4e93-adef-1c904c8f6d8b","text":"Junior Product Owner","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Cracow","team":"Product"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for in a safe & sustainable indoor environment. \n\nOver the past 24 months Kontakt.io has entered a new growth trajectory steaming from the smart building vertical. We grew from 30 to 90 people and quadrupled our ARR - all while remaining extremely capital efficient. Now, we are entering the next growth stage, taking the business from $10M+ to $100M+ ARR.\n\nAs a Junior Product Owner, you will work closely with our Product Managers across software, customer success and market operations teams to ensure a quick and efficient flow of information regarding our products, customer feedback and roadmap items internally.\n\n","descriptionHtml":"","lists":[{"content":"

supporting the Senior Product Manager in developing product vision, goals and features

gathering and defining product requirements on the epics and stories as needed — consulting with product management, and other stakeholders

assisting with backlog items defining, specifying and prioritising, taking into account feedback from internal teams and customers

engagement in day-to-day activities with the engineering team to help prioritise features and deliver the roadmap (attending daily Scrum events, planning and backlog refinement sessions, demos, retrospectives etc. )

working closely with other departments to ensure alignment on the vision and execution (R&D, Operations, Sales, Marketing, Customer Success, etc.)

communicating with customers regarding their specific projects, needs and expectations

measuring and tracking products usage metrics

keeping the issues tracking & PM tool up-to-date, ensuring high quality of data 

preparing analysis, reports, and presentations regarding products’ utilisation

reporting on work progress and communicating status to upper management and project stakeholders

","text":"Responsibilities: "},{"content":"

~ 1 year of product ownership or project management experience

excellent communication skills in Polish and English

knowledge of tools such as Jira, Confluence or similar

very good analytical and organisational skills

awareness of the software development cycle and a good understanding of how IT systems work together

understanding of Agile principles and methodology

good team player with respect for others and a “can do” attitude 

willingness to learn and develop as a Project Manager/Product Owner in a fast-paced, challenging startup environment

","text":"Qualifications: "},{"content":"

work with cutting-edge technologies

fast-paced and dynamic startup environment, flat structure

competitive salary

hybrid work (office in Krakow)

collaborative and self-organised environment

flexible working hours

private medical care, cafeteria system

","text":"We offer: "}],"closing":"Virtues and Culture\n\nCustomer leadership is the key. If a customer has a problem, we don’t wait. We understand what customer needs, and we tailor our services and products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\nGrowth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, and explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve.\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance toward discrimination of any kind. We respect the environment.\nSystematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learning.\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/2ce7b5b7-36b8-4e93-adef-1c904c8f6d8b","apply":"https://jobs.lever.co/kontakt/2ce7b5b7-36b8-4e93-adef-1c904c8f6d8b/apply"}},{"id":"f60879bd-36d3-43ac-a34c-e4f2320e15dd","text":"Senior Full Stack Developer (Angular, Kotlin, Java)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"remote in Poland","team":"Engineering"},"content":{"description":"About Kontakt.io \nKontakt.io is the industry leader in indoor environmental, location, and occupancy services using Bluetooth Low Energy (BLE ®). Our mission is to deliver human-building interfaces that provide people with delightful, useful, and safe indoor experiences to help make buildings work for people. We are out to define a new building DNA that is human-centric. We build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for in a safe & sustainable indoor environment.\n\nWe started in 2013 when Kontakt.io built the first enterprise-graded BLE beacon solution for building-mobile interfaces. Since then, we have provided BLE solutions to over 30,000 end-users, delivered via +1,100 partners using +3 million IoT devices in the field. Today our solutions cover approximately one billion sq ft. We continue to be a pioneer in the field, with a focus on Smart Buildings in Healthcare and Corporate Real Estate Spaces.\n\nCurrently, we are looking for \nSenior Full Stack Developer \n\nSuccess in this position requires a passion for building high-performing and reliable applications. You need to have an internal urge to come up with innovative ideas and look for the best tools to solve scalability problems. \n\nOur tech stack : \n- frontend: Angular 12, TypeScript, Leafletjs, PrimeNG, Vue.js, ES6, Nginx deployment, Figma designs\n- backend: Kotlin, Java 13+ ; Spring boot, spring-data, Kafka, MongoDB, PostgreSQL, Docker, Kubernetes\n\n\n","descriptionHtml":"","lists":[{"content":"

develop user-facing Kontakt.io Apps using Angular

develop and maintain components for the Kio Cloud Apps platform - use existing Kio Cloud location services API’s to build and solve domain-specific use cases (for the healthcare and office spaces industry)

define data models and work with database systems like MongoDB and Postgres

establish connectivity with third-party systems using modern integrations technologies like RESTful APIs, WSS Streams, Webhooks, Kafka streams

build modular and reusable components and libraries

contribute to key architectural decisions that directly impact the scalability of Kontakt.io Apps.

write and maintain documentation

write unit and integration tests

support and maintain CI/CD Workflows 

create and drive best practices in the team (including peer reviews and building for testability)

propose any upgrades and updates necessary for keeping up with modern security and development best practices

","text":"You will be expected to:"},{"content":"

extensive experience building complex applications using object-oriented JavaScript/TypeScript leveraging the best modern Web frameworks (Angular, React, Vue, etc.)

expertise in front-end JavaScript frameworks, HTML, and CSS

experience with building front-end JavaScript applications using RESTful interfaces

hands-on experience in designing and developing highly scalable applications using modern technology stacks such as Kotlin, Java, Kafka, MongoDB 

knowledge of Spring frameworks

the ability to naturally follow good development practices like test automation, CI/CD, source version control, etc

experience with development for and deployment to AWS

enjoy technical challenges and are eager to explore new technologies

good communication skills (English is a must)

Keycloak experience would be a great asset

fast-paced and dynamic startup environment, flat structure

B2B contract or a permanent agreement

competitive salary and stock option plan

work with our IoT experts and trending technologies

remote or hybrid work (office in Krakow)

collaborative and self-organised environment

flexible working hours

private medical care, cafeteria system

","text":" Our requirements:"}],"closing":"Kontakt.io is a fast-growing company. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\n1. Lead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n2. Have a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n3. Challenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n4. Execute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n5. Act with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/f60879bd-36d3-43ac-a34c-e4f2320e15dd","apply":"https://jobs.lever.co/kontakt/f60879bd-36d3-43ac-a34c-e4f2320e15dd/apply"}},{"id":"081b5b30-8199-4504-bb94-216be87b777a","text":"Account Executive - Workspaces","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"East Coast","team":"Sales&Marketing"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces\nthat are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe & sustainable indoor environment. \n\nOver the past 24 months Kontakt.io has grown the team from 30 to 90 people and  quadrupled our annual recurring revenue - all while remaining extremely capital efficient. Now, we are entering the next stage of growth. We are currently looking for:\n\nAccount Executive (Workspaces) \n\nAs an Account Executive, you will get the chance to work with top-level technical sales professionals. Success in this position requires solid acumen with technical solutions, a passion for talking with people, problem-solving, persistence, flexibility, proactiveness identifying opportunities and a strong drive to generate new business in the smart buildings industry\n\nSuccess will be measured based on:\n\nAttainment of individual quarterly revenue goals. \nStrategic targeting of identified industries, markets, customers. \nProactive identification of and selling to new customer opportunities.\n\n","descriptionHtml":"","lists":[{"content":"

Lead development and sales execution for Kontakt.io opportunities in your territory focused on the smart buildings industry.

Achieve and exceed sales quota through identifying, qualifying, and closing business.

Manage complete sales-cycles.

Plan and manage the sales relationship between Kontakt.io and its most important strategic partners.

Set up and negotiate frame contracts & agreements with strategic customers.

Assess client needs and apply creative technical solutions for Kontakt.io products.

Build market sector knowledge/intelligence and become a trusted advisor to your clients.

Evangelize how Kontakt.io’s evolving product line solves complex business problems.

Work with Sales Development and Customer Success to manage the entire customer journey.

Properly document and track all prospect and customer information in the CRM.

","text":"The scope of the responsibilities will include:"},{"content":"

Experience in the RTLS, IoT, Location Technology solutions. Smart Building industry knowledge preferred.

5+ years in key sales roles.

Track record of over-achieving quota (top 5-10% of a company) in past positions.

Hunter Mentality.

Experience in developing international strategic accounts, acting locally and in HQ organizations.

Experience demonstrating high-tech products and solutions-based selling.

Experience working with, motivating, and driving Channel sales.

A track record of developing and closing business.

Prospecting / Outbound / Cold Calling experience.

Expert knowledge of CRM products such as Salesforce.com.

Ability to communicate efficiently and persuasively with a large assortment of people.

Organization and time management skills, with the ability to cope with fluctuating workload.

Ability to adapt quickly to new and varied job tasks in a fast-paced environment.

Incredible attention to detail, to ensure accurate use of internal systems and processing of information.

Analytical, technical and problem-solving skills that can be applied to real-world solutions.

Willing to travel up to 50%.

Home-office based position.

","text":"Key skills and experience desired:"},{"content":"

Experience of selling to/working with large enterprise accounts

High-growth start-up experience

","text":"And a plus:"}],"closing":"Kontakt.io Virtues and Culture\n\nCustomer Leadership - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n\nGrowth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve. \n\nChallenge, inspiration and respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n\nSystematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n\nActing with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/081b5b30-8199-4504-bb94-216be87b777a","apply":"https://jobs.lever.co/kontakt/081b5b30-8199-4504-bb94-216be87b777a/apply"}},{"id":"ec472ffc-9b00-42c6-927a-8b2150611668","text":"Director of Marketing, Demand Generation","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York","team":"Sales&Marketing"},"content":{"description":"With the aim of bringing Kontakt.io growth to the next level, we are opening Director of Marketing, Lead Generation position in our marketing department.\n\nWe are looking for a self-driven, creative, and analytical marketing rockstar who will be in charge of developing and executing effective multi-channel campaigns that drive new leads and nurture active accounts. You will play a critical role in the next phase of growth by delivering sales-ready leads to achieve customer acquisition and revenue goals.\n","descriptionHtml":"","lists":[{"content":"

Serve as our Demand Generation leader, developing the strategy for how the company generates demand for our solutions amongst our target audiences

Own website end-to-end, recommending and implementing improvements to increase conversions

Create and qualify leads through lead-generation initiatives including SEM, SEO, retargeting, content syndication, nurture programs, social media, email campaigns, webinars and other lead-generating opportunities

Manage top of funnel activities through collaboration with Sales Development Representatives and maintain data accuracy for accounts, leads and contacts and any marketing campaign-related data and activities in Salesforce

Own the quarterly planning process for the demand generation budget, ensuring that programs are executed and funds are allocated to maximize program ROI and meet our sales goals

Optimize our marketing automation and lead nurturing processes

Manage reports and dashboards to provide visibility in marketing campaign results including inbound channel performance, lead distribution, opportunity stages, pipeline contribution, and ROI

","text":"Responsibilities"},{"content":"

5+ years of experience marketing in B2B technology, preferably SaaS

3+ years of demand generation or online marketing experience across mid-market and/or enterprise accounts

Demonstrable experience leading and managing SEO/SEM, retargeting, email, social media and/or display advertising campaigns

Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and convert

Strong analytical skills and proven ability to use data to optimize campaign performance and identify new opportunities

","text":"Qualifications"},{"content":"

Excellent written and verbal communications

Hands-on experience with Hubspot is a must

Roll up your sleeves hands-on attitude

Embraces the challenge of building a business

Creative growth hacker who can create leverage from unexpected sources

Ability to independently analyze, recommend and act

Comfort in fast-paced and flexible environment

Hands-on experience with Saleforce a plus

","text":"Skills"}],"closing":"Kontakt.io Virtues and Culture\nCustomer Leadership - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\nGrowth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\nChallenge, inspiration and respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\nSystematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\nActing with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/ec472ffc-9b00-42c6-927a-8b2150611668","apply":"https://jobs.lever.co/kontakt/ec472ffc-9b00-42c6-927a-8b2150611668/apply"}},{"id":"eb87a0b8-826f-48d4-b3d4-496f469fc376","text":"Senior Product Manager (Workspaces Apps)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York","team":"Product"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe & sustainable indoor environment. \n\nOver the past 24 months Kontakt.io has entered a new growth trajectory steaming from the workspaces vertical. We grew from 30 to 90 people, and quadrupled our ARR - all while remaining extremely capital efficient. Now, we are entering the next stage of growth taking the business from $10M+ to $100M+ ARR. \n\nAs a Sr. Product Manager at Kontakt.io, you’ll take on the exciting challenge of becoming the CEO of a newly launched B2B SaaS-product suite. Your mission is to make Kontakt.io the No1 indoor location solution provider for the workspaces vertical. The goal for 2023 is to create $10M+ in net new ARR, and launch a hand-full of new apps targeting the underserved SME market. \n\nYou will drive the whole portfolio of our Apps. You will own the roadmap, delivery and ARR scale up of the Kio Cloud Applications for Workspaces. You will help create and drive the strategy, vision, and roadmap, with a high degree of ownership over critical features and the customer experience. You’ll need excellent business analysis skills as well as the product planning/SCRUM management chops to keep multiple parallel work streams going at the same time. You will be responsible for working with an array of stakeholders including the CEO, CRO and VP Engineering to plan and drive product development and go to market. You will report to the CEO.\n","descriptionHtml":"","lists":[{"content":"

Breath our product principles of building human centric, dead simple, and completely reliable products 

Define the requirements in MRDs and PRDs including phased scopes and ensure its timely execution

Work closely with other departments to ensure alignment on the vision and execution 

Lead requirements gathering effort on the epics and stories as needed — consulting with product management, and other stakeholders (Sales in particular)

Engage and work closely with UX/UI designer to build the designs which are aligned with the vision and Kontakt.io strategy

Work closely with with engineering team (fullstack and frontend engineers) to ensure timely delivery of new features and stability of the solution

Participate in product pilot and rollout testing, visit customers to gather first hand feedback

Research and leverage consumer insights and competitive intelligence to inform product strategy

Define and shape future pricing strategy

Work with key stakeholders to develop strategic initiatives and then work to evolve those initiatives into detailed programs/ project plans (including roadmaps, budget, and resource planning)

Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders

Track project timeline and ensure key milestones are met

Manage all aspects of in-life products, including customer feedback, requirements, and issues

","text":"Responsibilities"},{"content":"

6+ years of product management experience building products from conception to launch

Workspaces experience is a plus

Track of successfully launching SaaS products between $0-10M ARR that are 10x better than competition

Experience with self-service and product lead growth 

Experience with in-App analytics (e.g. Pendo, Amplitude) and NPS 

Prior experience working real-time time series data

Hardware experience is a plus

Experience with cloud environments (e.g., AWS, Microsoft Azure and Google Cloud) 

Comfortable in non-structured, high-urgency and intense environment

Ability to do whatever it takes to get the job done

A self-starter with excellent quantitative, analytical and interpersonal communication skills

Entrepreneurial spirit & ability to wear many hats with minimal direction

Ability to communicate business and product stories in concise compelling way to drive alignment and buy-in across the organization

Track record of thinking outside the box and propose new solutions to existing problems from a product perspective

","text":"Qualifications"}],"closing":"Kontakt.io Virtues and Culture\nCustomer Leadership - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\nGrowth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\nChallenge, inspiration and respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\nSystematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\nActing with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/eb87a0b8-826f-48d4-b3d4-496f469fc376","apply":"https://jobs.lever.co/kontakt/eb87a0b8-826f-48d4-b3d4-496f469fc376/apply"}},{"id":"63d3cd3d-34b9-4c4a-a06e-11b3c6ee8e20","text":"Senior Product Manager (Healthcare Apps)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York","team":"Product"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe & sustainable indoor environment. \n\nOver the past 24 months Kontakt.io has entered a new growth trajectory steaming from the healthcare vertical. We grew from 30 to 90 people, and quadrupled our ARR - all while remaining extremely capital efficient. Now, we are entering the next stage of growth taking the business from $10M+ to $100M+ ARR. \n\nAs a Sr. Product Manager at Kontakt.io, you’ll take on the exciting challenge of becoming the CEO of a newly launched B2B SaaS-product suite. Your mission is to make Kontakt.io the No1 indoor location solution provider for the healthcare vertical. The goal for 2023 is to deploy our applications in 100+ hospitals, create $10M+ in net new ARR, and launch a hand-full of new apps targeting the underserved SME market. \n\nYou will drive the whole portfolio of our Apps. You will own the roadmap, delivery and ARR scale up of the Kio Cloud Applications for healthcare. You will help create and drive the strategy, vision, and roadmap, with a high degree of ownership over critical features and the customer experience. You’ll need excellent business analysis skills as well as the product planning/SCRUM management chops to keep multiple parallel work streams going at the same time. You will be responsible for working with an array of stakeholders including the CEO, CRO and VP Engineering to plan and drive product development and go to market. You will report to the CEO.\n","descriptionHtml":"","lists":[{"content":"

Breath our product principles of building human centric, dead simple, and completely reliable products 

Define the requirements in MRDs and PRDs including phased scopes and ensure its timely execution

Work closely with other departments to ensure alignment on the vision and execution 

Lead requirements gathering effort on the epics and stories as needed — consulting with product management, and other stakeholders (Sales in particular)

Engage and work closely with UX/UI designer to build the designs which are aligned with the vision and Kontakt.io strategy

Work closely with with engineering team (fullstack and frontend engineers) to ensure timely delivery of new features and stability of the solution

Participate in product pilot and rollout testing, visit customers to gather first hand feedback

Research and leverage consumer insights and competitive intelligence to inform product strategy

Define and shape future pricing strategy

Work with key stakeholders to develop strategic initiatives and then work to evolve those initiatives into detailed programs/ project plans (including roadmaps, budget, and resource planning)

Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders

Track project timeline and ensure key milestones are met

Manage all aspects of in-life products, including customer feedback, requirements, and issues

","text":"Responsibilities"},{"content":"

6+ years of product management experience building products from conception to launch

Healthcare experience is a plus

Track of successfully launching SaaS products between $0-10M ARR that are 10x better than competition

Experience with self-service and product lead growth 

Experience with in-App analytics (e.g. Pendo, Amplitude) and NPS 

Prior experience working real-time time series data

Hardware experience is a plus

Experience with cloud environments (e.g., AWS, Microsoft Azure and Google Cloud) 

Comfortable in non-structured, high-urgency and intense environment

Ability to do whatever it takes to get the job done

A self-starter with excellent quantitative, analytical and interpersonal communication skills

Entrepreneurial spirit & ability to wear many hats with minimal direction

Ability to communicate business and product stories in concise compelling way to drive alignment and buy-in across the organization

Track record of thinking outside the box and propose new solutions to existing problems from a product perspective

","text":"Qualifications"}],"closing":"Kontakt.io Virtues and Culture\nCustomer Leadership - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\nGrowth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\nChallenge, inspiration and respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\nSystematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\nActing with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/63d3cd3d-34b9-4c4a-a06e-11b3c6ee8e20","apply":"https://jobs.lever.co/kontakt/63d3cd3d-34b9-4c4a-a06e-11b3c6ee8e20/apply"}},{"id":"228d9b7f-0836-46b3-8913-acccef8700d1","text":"Account Executive (US)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"East Coast","team":"Sales&Marketing"},"content":{"description":"Kontakt.io is a leader in location IoT. Our mission is to simplify the delivery of location and sensor data insights. We create the data foundation that drastically improves and automates decision making in resource planning, operations, and customer experience workflows.\n\nKontakt.io’s portfolio of complete IoT and location solutions combine hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations. Today, we serve over 2,000 customers across diverse sizes and industries, from transportation and logistics to manufacturing, healthcare, airports, governments and public spaces. They use Kontakt.io to reduce emergency incident time, decrease asset search-times, introduce activity-based-costing, automate manual processes, digitize physical order traceability or prevent machine downtimes. \n\nWith the aim of bringing Kontakt.io growth to the next level, we are opening position of Account Executive\n\nAs an Account Executive you will get the chance to work with top-level technical sales professionals. \n","descriptionHtml":"","lists":[{"content":"

Achieve and exceed sales quota through identifying, qualifying, and closing business

Manage complete sales-cycles, presenting Kontakt.io’s USPs to C-level executives

Drive upsell opportunities into Kontakt.io’s existing client base in your territory

Establish trusted relationships with clients through consultative sales approach

Build market sector knowledge/intelligence and become a trusted advisor to your clients

Evangelize how Kontakt.io’s evolving product line solves complex business problems

Work with Sales Development and Customer Success to manage the entire customer journey

Properly document and track all prospect and customer information in the CRM

","text":"Responsibilities include:"},{"content":"

BA/BS degree

2+ years of quota carrying software or technology solution sales and account management experience

Track record of over-achieving quota (top 5-10% of a company) in past positions

Experience managing and closing complex sales cycles – demonstrated ownership of all aspects of territory management

Strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies

Strong and demonstrated written, verbal and presentation skills

Experience working with CRM

Energetic and outgoing personality, excited at an opportunity to build a company

Languages: fluent English speaker

Availability to travel: 20%

","text":"Qualifications"}],"closing":"Kontakt.io is a fast-growing startup. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\nLead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first\nHave a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment\nExecute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/228d9b7f-0836-46b3-8913-acccef8700d1","apply":"https://jobs.lever.co/kontakt/228d9b7f-0836-46b3-8913-acccef8700d1/apply"}},{"id":"db16d3be-94ef-49e6-a84f-a7b0f3ff6a0e","text":"Senior iOS Developer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"remote in Poland","team":"Engineering"},"content":{"description":"About Kontakt.io \nKontakt.io is the industry leader in indoor environmental, location, and occupancy services using Bluetooth Low Energy (BLE ®). Our mission is to deliver human-building interfaces that provide people with delightful, useful, and safe indoor experiences to help make buildings work for people. We are out to define a new building DNA that is human-centric. We build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for in a safe & sustainable indoor environment.\n\nWe started in 2013 when Kontakt.io built the first enterprise-graded BLE beacon solution for building-mobile interfaces. Since then, we have provided BLE solutions to over 30,000 end-users, delivered via +1,100 partners using +3 million IoT devices in the field. Today our solutions cover approximately one billion sq ft. We continue to be a pioneer in the field, with a focus on Smart Buildings in Healthcare and Corporate Real Estate Spaces.\n\nWe are currently looking for Senior iOS Developer. \n\nYou will be responsible for delivering well-designed and optimized mobile apps development solutions for iOS mobile platforms. You will join the newly created small team of mobile developers. \n\nWe are looking for a person who can work independently with the ability to take ownership of the solution and look at the problem from a product perspective, suggest proper solutions, and then execute against them. Someone who works best in a fast-paced environment, desires growth, takes risks on bold ideas, and is open to learn from other world-class engineers.\n","descriptionHtml":"","lists":[{"content":"

build from scratch top- quality applications for the iOS platform

translate designs and wire-frames into high-quality code

advise on the feature designs and future development of the mobile applications

create and maintain mobile SDK used for communication with our products (BLE technology)

ensure the high performance, quality and responsiveness of the application

identify the application bottlenecks and fix bugs

continuously discover and implement new technologies in the applications

","text":"You will be expected to: "},{"content":"

expertise in mobile technologies with a few years of extensive commercial experience in building mobile applications for iOS

experience in building apps from scratch

experience in maintaining applications, crash analytics, remote debugging, and continuous integration

hands-on experience in using Swift 4+ and Objective-C to develop iOS Apps

experience with REST API development

familiarity with App Store and App Store Connect platform

knowledge of MVC and/or MVVM

experience with iOS platform technologies such as Core Graphics and Core Text

very good command of English 

experience working with Bluetooth stack (BLE) is a big asset

experience with Flutter will be an asset

fast-paced and dynamic startup environment, flat structure

B2B contract or a permanent agreement

competitive salary and stock option plan

work with our IoT experts and trending technologies

remote or hybrid work (office in Krakow)

collaborative and self-organised environment

flexible working hours

private medical care, cafeteria system

","text":"Our requirements: "}],"closing":"Kontakt.io is a fast-growing company. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\n1. Lead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n2. Have a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n3. Challenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n4. Execute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n5. Act with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/db16d3be-94ef-49e6-a84f-a7b0f3ff6a0e","apply":"https://jobs.lever.co/kontakt/db16d3be-94ef-49e6-a84f-a7b0f3ff6a0e/apply"}},{"id":"c50f3967-1022-4b21-baec-1789adaafb1f","text":"Account Executive","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Charleston, South Carolina Metropolitan Area","team":"Sales&Marketing"},"content":{"description":"Kontakt.io is a leader in location IoT. Our mission is to simplify the delivery of location and sensor data insights. We create the data foundation that drastically improves and automates decision making in resource planning, operations, and customer experience workflows. \n\nKontakt.io’s portfolio of complete IoT and location solutions combine hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations. Today, we serve over 2,000 customers across diverse sizes and industries, from transportation and logistics to manufacturing, healthcare, airports, governments and public spaces. They use Kontakt.io to reduce emergency incident time, decrease asset search-times, introduce activity-based-costing, automate manual processes, digitize physical order traceability or prevent machine downtimes. \n\nAccount Executive \n\nThe ideal candidate will possess strong sales, interpersonal and organizational skills. They should be comfortable with multitasking and be able to budget their resources in order to meet the assigned quotas for their role. They should feel at ease in fast paced environment with full sales cycle deals including prospecting, lead qualification, product demonstration, and closing. \n","descriptionHtml":"","lists":[{"content":"

Close business and generate revenue

Run full sales cycle deals

Meet and exceed financial goals

Build and maintain client relationships

Develop pipeline through inbound leads and prospecting

Track and record metrics throughout sales process

Develop deep product knowledge for consultive sales process

","text":"Responsibilities: "},{"content":"

Lead development, management and sales execution for Kontakt.io opportunities in the US focused on asset tracking solutions (RTLS) in the Healthcare industry

Plan and manage the sales relationship between Kontakt.io and its most important strategic partners 

Set up and negotiate frame contracts & agreements with strategic customers

Assess client needs and applying creative technical solutions for Kontakt.io products in an industrial environment

Drive application, technical and sales leadership

Conduct product demonstrations and technical presentations as well as identifying, coaching, training, technical assistance and professional development to distributors

Visit trade show and event support

When required, act as a Project Manager to ensure the final solution meets customer’s expectations

At all times maintain a strategic written plan that outlines how you will achieve your goals (strategy) and which tactics you will use to get there

","text":"To get there, the Account Executive will:"}],"closing":"Kontakt.io is a fast-growing startup. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\n\nLead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first\n\nHave a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment\n\nExecute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings\n\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/c50f3967-1022-4b21-baec-1789adaafb1f","apply":"https://jobs.lever.co/kontakt/c50f3967-1022-4b21-baec-1789adaafb1f/apply"}},{"id":"861f6b0d-4d64-4997-979c-18d0ae17281a","text":"(Junior) Sales Development Representative (IoT, US market)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Cracow","team":"Sales&Marketing"},"content":{"description":"At Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe and sustainable indoor environment. \n\nOver the past 24 months we’ve sustainably grown our team from 30 to 90 people and quadrupled our ARR - all while remaining extremely capital efficient. Now, we are entering the next stage of growth. \n\nAs we continue to scale, we are on the hunt for a (Junior) Sales Development Representative (with a focus on the US market). \nThis is a chance for motivated individual to kickstart their sales career.\n\nPosition Overview:\nWe are seeking a driven and motivated SDR to join our growing team. In this role, you will be responsible for generating new business opportunities and building relationships with potential customers. You will work closely with our sales team to identify and qualify leads, and will use your excellent communication and problem-solving skills to help clients understand the value of our offerings. \nIn this process, you will develop your sales skills and use your experience to drive Kontakt.io’s growth.\n","descriptionHtml":"","lists":[{"content":"

Drive top-of-the-funnel lead generation for Account Executives and Sales Managers

Managing and nurturing prospects from initial interest through to qualified opportunities

Guiding inbound leads towards the best solution for their needs

Researching and building new accounts (i.e. finding target accounts and contact information)

Consistently achieve a monthly quota of qualified opportunities and understanding of how it contributes to overall potential revenue pipeline.

Developing highly relevant pitches and messages based on account profiles

Working closely with the Account Executives to optimize emails, pitches and qualification processes

Closing small-value deals and creating high-value deal pipelines for Account Executives

Update and manage all sales activities, opportunities, and account information in CRM.

","text":"Key Responsibilities:"},{"content":"

Excellent interpersonal and communication skills & organisational discipline

Fluency in written and spoken English

Willingness to work in the afternoons (e.g. 2/3 pm- 8/9 pm CET)

Positive attitude and a strong desire to succeed

True sales mindset, ambitious and passionate

Ability to grasp and communicate about technology products

Previous tech sales experience (B2B sales) is a huge asset

Fluent knowledge of any additional language – Spanish, Italian, German, French, etc. would be a big advantage

","text":"Qualifications and requirements: "},{"content":"

competitive salary

monthly sales commission based on the results

fast-paced and dynamic startup environment, flat structure

work with cutting-edge technologies

hybrid work (office in Krakow)

collaborative and self-organised environment

flexible working hours

private medical care, cafeteria system

","text":"We offer: "}],"closing":"Kontakt.io is a fast-growing company. It is extremely important for us to work with people who value the same virtues and fit our culture. Successful cooperation means that you:\n\nLead customer-centric - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customers need and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.\n\nHave a growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve\n\nChallenge, inspire, respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment.\n\nExecute systematically - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings.\n\nAct with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/861f6b0d-4d64-4997-979c-18d0ae17281a","apply":"https://jobs.lever.co/kontakt/861f6b0d-4d64-4997-979c-18d0ae17281a/apply"}}],"hasNext":false}