Back

January 23, 2025 | 2 minute

Kontakt.io CRO Shares 2025 Healthcare Predictions with Media: RTLS, AI, and more

Rom Eizenberg Kontakt.io
scroll to top

As a new year unfolds, health IT leaders and hospital executives look to their crystal balls to offer predictions on what the near future will bring for the healthcare industry. 

Perspectives from Kontakt.io Chief Revenue Officer Rom Eizenberg were in high demand from media outlets seeking to understand what to expect in 2025 in the realms of artificial intelligence, healthcare operations, RTLS, and hospital finances. Eizenberg shared his thoughts with the Journal of AHIMA, Chief Healthcare Executive, and Health IT Answers

 

Here’s what Rom had to say (click the links below to see the full articles): 

Artificial Intelligence: “Few can imagine the scale of change that AI will bring; today’s impact assessments are falling short. Hospitals will shift from software that creates insights to using bots throughout the patient journey to drive specific outcomes. Traditionally, organizations hired people to perform routine tasks, equipping them with software to streamline their work. Now they are implementing autonomous software. Workforce shortages, rising costs, and the rapid advancement of AI and automation technologies drive this shift. Humans will transition from routine tasks to managing automated systems, focusing on strategy and patient care.”

Healthcare operations: “AI will continue on its current trajectory of generating better insights for business decision-makers as it extends beyond mundane tasks like note-taking and documentation improvement. However, we will soon begin to see AI jump over the trajectory of insights and into automation, with the ability to make deductions and through those deductions make recommendations that affect health systems’ operations, such as resource allocation.”

Hospital finances: “EBITDA margins will continue to be among the topics of greatest concern in health system boardrooms. Health system CFOs have two major levers at hand to improve margins: first, increasing operational efficiencies with a focus on greater productivity by care delivery staff and, second, increasing the utilization of assets. Technology investments that help health systems accomplish these two objectives will take center stage in 2025.”

RTLS: “As the RTLS industry reaches a quarter-century of maturity in healthcare, it will move beyond its traditional focal points of locating assets such as medical equipment and managing staff safety. The last domain, and major growth driver of AI-powered RTLS in healthcare, will be monitoring and optimizing the patient journey to improve wait times, identify and overcome bottlenecks, and reduce patient stays.”

Meet the experts from Kontakt.io at booth #2211 at ViVE 2025 in Nashville.