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July 29, 2024 | 5 minute

Delivering Patient Experience Excellence with Bluetooth Low-Energy (BLE) Devices and an AI-Powered Cloud Platform

BLE technology and AI allows a nurse to provide good patient experience
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A big part of quality healthcare is providing an exceptional patient experience. Today’s modern patients have access to smart devices that provide assistance, information, and other advantages at the press of a button or with a simple voice command.

Patients have become accustomed to this new standard and consequently demand better care, more control and involvement in their care decisions, and an improved experience when visiting a healthcare facility. As demands for better quality climb, healthcare providers must find new ways to meet the challenge. This is where technologies like BLE devices and AI can make a huge impact on how your hospital delivers care, and how satisfied your patients are with their experience.

Understanding Bluetooth Low-Energy (BLE) Devices

BLE devices integrate seamlessly with IoT in healthcare to power transformative tech solutions that address major challenges. Kontakt.io offers BLE-enabled tags, sensors, and gateways that provide a plug-and-play solution for equipment tracking and both staff and patient safety within your facility.

One of the best things about the ease of use with BLE is the extended battery life. Another is how simple it is to expand your covered area. Just add additional sensors and gateways. Every BLE device sends data to a central platform where employees can manage tracked devices, perform a variety of essential tasks, or run reports on segments of data.

Real-Time Tracking for Enhanced Patient Safety

Patient wristbands equipped with smart tags are one of the best proactive patient safety measures you can implement in your facility. Smart tags can also be placed on employee badges and medical devices. Each has a unique identification number and communicates with the sensors and gateways to relay pertinent information.

Staff members can track a patient’s ID to determine their exact location. This makes it easy to schedule treatments and ensure patients get the care they need. Patient tracking also helps put a stop to patient elopement. Smart tags are often used to allow wearers entry or restriction into designated zones. The tags on a patient’s wristband allow staff to locate them and prevent them from entering restricted areas or from leaving the building without notice.

 

Kontakt.io’s AI-Powered Cloud Platform: The Brain Behind the Operation

Healthcare systems are finding a competitive edge with AI-powered cloud platforms to manage workflows, analyze data, and monetize their vast wealth of RTLS data by leveraging new efficiencies and automations. Kontakt.io’s AI-powered cloud platform is the central location that stores and manages all of your data while analyzing for operational optimization opportunities.

Access the platform through a designated workstation, or from the convenience of a mobile device to easily manage your IoT and BLE devices. With the cloud-based platform, you have the power to:

  • Monitor device location, condition, and use history.
  • Receive real-time alerts for designated devices.
  • Get regular notifications and updates.
  • View live event feeds.
  • Prevent cyber attacks with security options.
  • Compile or view data reports.

The cloud platform allows you to save significant time, simplify complex actions, and save money by streamlining the number of devices and staff it takes to accomplish essential actions.

Case Studies and Real-world Applications

BLE, IoT, and AI are becoming increasingly common in healthcare settings because they deliver excellent results. They not only improve safety and security for both patients and staff, but they also help you uncover areas of waste to save time, money, and resources. Kontakt.io has worked with numerous healthcare facilities to solve their most pressing issues:

  • Riverside Healthcare implemented a solution for stopping patient elopement and tracking medical devices in a 300-bed hospital by using IoT and BLE devices.
  • Virginia Hospital Center now uses BLE beacons in combination with Phunware to create interactive maps that provide real-time navigation for its 437-bed facility.
  • The LA LGBT Center came to Kontakt.io for a solution for improving staff safety throughout its 800-employee, multi-building facility by providing employees with smart badges equipped with panic buttons.

With Kontakt.io, you can solve more than 20 use cases, targeting your facility’s needs to transform your operations and the way you deliver care.

Benefits for Patients and Healthcare Providers

Kontakt.io’s cloud-based platform and system of BLE-devices have numerous benefits for patients and healthcare providers. By implementing Kontakt.io’s solutions you can:

  • Enhance patient and staff safety.
  • Streamline workflow processes to speed things up while reducing errors.
  • Stop bottlenecks and friction that delay patient care and negatively impact outcomes.
  • Gain insights by analyzing huge volumes of data so you can make informed decisions for the short and long-term future.
  • Effectively manage resources so nurses can find the equipment they need when they need it while keeping inventory at PAR levels.

Another benefit that BLE devices provide is enhanced privacy. The easy integration of BLE with other medical devices and management applications makes it simple to use strong security and encryption protocols to keep sensitive patient data private and protected from data breaches.

Kontakt.io delivers all of these advantages through a solution that is easy to implement and highly scalable. Your facility can go live in as little as two weeks, maybe even sooner! Plus, the as-a-service model lets you add new use cases anytime.

Keep your patients safe while supporting your staff with technologies that allow them to do their jobs effectively with the help of Kontakt.io. By using BLE devices and AI-powered cloud platforms to manage every task, your staff can deliver high-quality, patient-focused care. Schedule a demo or speak with Kontakt.io’s sales department today to learn more.