What Change Digital Wayfinding Can Make in a Hospital
Challenges
Hospitals and medical campuses can be confusing and overwhelming for patients and visitors. Without clear, real-time navigation, patients may get lost, arrive late to appointments, or feel anxious and frustrated—leading to lower satisfaction and missed or delayed care.
Our Solution
Kontakt.io’s Wayfinding SDK integrates directly into mobile apps like Epic MyChart to help patients and families navigate hospitals, clinics, and medical office buildings. Using BLE and Wi-Fi signals, the SDK locates users within 1–3 meters of accuracy via their smartphones—no tagging required. Patients receive step-by-step visual and audio directions to their destinations, whether that’s a clinic, procedure room, or a loved one’s inpatient room.
See Impact Across Your Hospital
How Our Digital Wayfinding Solution Will Change Staff Credentials on Patient Room Screen
BLE & Wi-Fi-Based Indoor Positioning
Determines patient location passively via smartphone—no badge required.
Reduce appointment delays and frustration
Nano Tag
A small and ergonomic patient tag compatible with hospital bands for real-time location tracking.
Mobile SDK Integration
Easily embeds into apps like MyChart or custom hospital apps.
Improve navigation and accessibility
Asset Tag
A lightweight BLE tag for asset tracking and performance management with room-level accuracy.
Turn-by-Turn Navigation
Destination flexibility supports routes to clinics, inpatient rooms, elevators, restrooms, and more.
Delivers visual maps and audio cues for indoor directions.
Support family engagement and satisfaction
Platform
AI-Powered RTLS Platform for Care Operations
Simple, Fast & Scalable
FAQ
Join over 200K caregivers utilizing our Intelligent Orchestration solutions in hundreds of hospitals – from the nation’s largest networks to regional leaders.
A hospital bed management system provides real-time visibility into bed status, patient discharge, and room turnover. Using RTLS and AI-driven automation, it streamlines workflows, reduces delays, and helps hospitals increase capacity without adding staff or physical beds.
By detecting discharge events in real time and automatically triggering cleaning workflows, the system reduces room turnover delays. This allows patients—especially ED boarders—to be assigned to the right unit faster, improving throughput and care delivery.
RTLS (Real-Time Location Services) uses WiFi and BLE signals to identify when a patient has left a room or unit. This data triggers automated workflows, eliminating manual handoffs and reducing wasted bed time.
Manual bed management relies on phone calls, whiteboards, and delayed EHR documentation to update room status. This often creates communication gaps, discharge delays, and lost bed capacity. An automated bed management system uses real-time RTLS data to detect discharge events and trigger workflows instantly. It reduces turnover time, eliminates manual handoffs, and improves patient flow with accurate, real-time visibility.
No. The platform is designed for phased, low-impact deployment. It leverages existing WiFi and BLE infrastructure, integrates with systems like Epic and Cerner via FHIR and HL7 APIs, and requires no major cabling or network changes. Most workflows are automated in the background, minimizing clinical disruption and IT lift.